Ruby on Rails Developer – Production Support

Job Title: Ruby on Rails Developer – Production Support

Location : 100% Remote

Job Type : Contract

Rate : $55/Hr

Client : CitiusTech

Job Description:

Need 10+years

We are seeking an experienced Ruby on Rails Developer with strong Production Support experience to maintain, troubleshoot, and enhance existing web applications. The ideal candidate will have hands-on experience in Ruby on Rails development, production issue resolution, debugging, performance optimization, and application maintenance.

Key Responsibilities

Provide L2/L3 production support for Ruby on Rails applications.

Troubleshoot and resolve production incidents, application errors, and performance issues.

Analyze application logs, identify root causes, and implement permanent fixes.

Develop, maintain, and enhance web applications using Ruby on Rails.

Work with REST APIs, SQL databases, and third-party integrations.

Monitor application health, investigate recurring issues, and improve system stability.

Perform bug fixes, code reviews, testing, and deployments.

Collaborate with development, QA, DevOps, and business teams to resolve technical issues.

Participate in incident management, root cause analysis (RCA), and post-incident reviews.

Support release management, application upgrades, and production deployments.

Required Skills

Strong hands-on experience with Ruby and Ruby on Rails.

Proven experience in production support, incident management, and troubleshooting.

Proficiency in SQL and relational databases such as PostgreSQL or MySQL.

Experience with RESTful APIs, debugging, and application performance tuning.

Familiarity with Git, Linux/Unix, and application log analysis.

Experience with automated testing frameworks such as RSpec or Minitest.

Understanding of web technologies, including HTML, CSS, JavaScript, and HTTP.

Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

Experience with cloud platforms such as AWS.

Familiarity with monitoring and logging tools.

Exposure to CI/CD pipelines, Docker, and deployment automation.

Experience working in Agile/Scrum environments and supporting business-critical applications.

Work Arrangement

Candidates should be comfortable providing production support and troubleshooting issues in a live application environment.