Director & Unit Head, Affluent Client Acquisition

Job Description About Us

Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.

We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.

If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team.

About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.

Key Responsibilities Strategy

• Lead a team to deliver the Bank’s agenda to grow high net worth individual clients by acquiring high value new to bank clients in the Priority Private segment.
• Present the Bank’s high net worth offering to prospective clients
• Utilise leads sourced via strategic partnerships, alliances, Targeted lists, campaigns, sales camps and product launches
• Interact with prospective clients at industry events, sales camps, networking seminars and client referrals
• Activate New to Bank clients, set up and educate clients on remote channel usage i.e., Online, Mobile, Contact Centre and ensure smooth hand-over clients to assigned Priority Banking Teams

Business

• Utalise available resources including the Priority Private proposition, product benefits matching client needs, the Bank’s brand, international footprint and affluent wealth hubs, campaigns, and specialist support to onboard affluent clients to the Bank
• Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the client’s transactional, savings and investment needs
• Execute onboarding activities across the Bank’s local and international network to acquire Affluent clients.
• Ensure that onboarded clients match the profile as set out for HNW clients to ensure sustainable growth of the Priority Private portfolio
• Ensure new clients have a seamless initial onboarding experience,
• Maintain the quality of the portfolio in terms of client qualification.

Qualifications

• Previous Direct Sales experiences in UAE market.
• Minimum Graduate Degree Holder.
• Previous experience of Deposits / Liability in UAE market.

About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, …