Copywriter & Admin Assistant (Quotations & Client Proposals)

Copywriter & Admin Assistant (Quotations & Client Proposals)

Full-time · Remote · £750 per month · UK air conditioning company

Filipino freelancers are welcome to apply for this role. You don’t need to be employed through an agency. Independent freelancers based in the Philippines are encouraged to apply.

ABOUT THE ROLE

We design and install air conditioning in private homes, mostly in London. After every site survey, the engineer records a voice note walking through each room. That note becomes an AI-generated transcript, and it is often rough, with unclear wording and the occasional contradiction.

The main part of your job is turning that transcript into the written quotation the homeowner receives. It should be accurate, easy to follow, and persuasive enough to win the job. The customer is usually comparing us against other quotes, and nobody from the company is in the room when they read it. Your writing does the selling.

This is not a writing-only role. You’ll also handle day-to-day admin and client communication, so you’ll need to be comfortable switching between writing and organizing.

WHAT YOU’LL BE DOING

Quotations and writing

• Writing clear, room-by-room quotations from engineers’ survey transcripts
• Describing the work in a way that shows the homeowner why it’s worth the cost, for example quiet units, neat pipework, and finishes in keeping with their property
• Checking every room, item and price against the survey so nothing is missed, added or double counted, and the total adds up
• Spotting anything unclear or contradictory and raising it rather than guessing
• Improving the written English of quotations and client emails drafted by the technical team

Admin and client communication

• Managing and replying to client emails
• Handling servicing follow-ups and reminders for existing customers
• Sending messages and updates to the existing customer list
• Keeping customer and job records organized and up to date
• General admin support as needed

WHAT WE’RE LOOKING FOR

• Excellent written English, with a background in copywriting, content writing, journalism, proposals or similar
• Able to persuade, not just describe. You can write for one specific reader who is about to spend a lot of money
• Comfortable with admin work and happy to do it alongside the writing
• Very strong attention to detail, and comfortable working with figures
• Writing that is genuinely your own. This role is not suited to anyone who relies on AI tools to write
• Fully committed to a long-term, full-time role, and ready to start soon
• Reliable, organized, and able to work independently once trained
• Comfortable working UK hours long term
• Own computer, working webcam, stable internet and a backup connection

NICE TO HAVE

• Experience writing quotations, proposals or sales copy sent to individual clients
• Admin or virtual assistant experience
• Experience working with UK clients
• Exposure to home improvement, property or trades businesses

No air conditioning or technical knowledge is needed. Training is provided.

SELECTION PROCESS

• Short initial interview
• Live written assessment based on a real survey transcript. You’ll share your screen and stay on camera for the whole test, and the session is recorded
• During the test you can use a word processor, spell check and Google. No AI tools, and no phone use at any point
• Final interview with the client

SCHEDULE AND TERMS

• Rate: £750 per month, fixed, paid monthly
• Hours: Full-time, Monday to Friday, 8:00 AM to 5:00 PM UK time (4:00 PM to 1:00 AM Manila time)
• Location: Fully remote
• Engagement: Long-term, ongoing