ServiceNow SAM Developer

Zachary Piper Solutions is seeking a ServiceNow SAM Developer to support a federal technology modernization initiative focused on the Air Force District of Washington (AFDW) and Department of the Air Force (DAF) . This position is remote , with occasional travel to Andrews AFB, MD as needed. The ServiceNow SAM Developer will serve as a key technical contributor responsible for designing, developing, and maintaining ServiceNow Software Asset Management (SAM) solutions, automating IT asset lifecycle processes, and integrating enterprise systems to improve efficiency and compliance. Join a mission-critical program supporting the modernization of Air Force IT operations and readiness through cutting-edge ServiceNow capabilities.

Responsibilities for the ServiceNow SAM Developer include:

• Design, configure, and maintain ServiceNow SAM Pro, SaaS Management, HAM Pro integrations, and related ITAM capabilities.
• Develop and automate software and asset lifecycle processes using Flow Designer, Workflow Editor, IntegrationHub, and custom ServiceNow applications.
• Build and maintain integrations with third-party discovery tools, vendor portals, procurement platforms, and enterprise systems through APIs and data imports.
• Create executive dashboards, compliance reports, software license reconciliation processes, and audit reporting capabilities.
• Support platform governance, code quality, testing, upgrades, deployment activities, and technical documentation while collaborating with business stakeholders and IT Asset Managers.

Required Qualifications for the ServiceNow SAM Developer include:

• 8+ years of relevant IT experience with a Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; additional experience may be substituted for education.
• At least 4 years of ServiceNow development experience supporting enterprise implementations.
• Strong experience with ServiceNow SAM Pro, HAM Pro, ITAM, ITOM, CMDB, Discovery, Service Mapping, and platform governance.
• Proficiency with JavaScript, Glide APIs, HTML, XML, Flow Designer, IntegrationHub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, and Service Portal.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required.
• Ability to support federal government clients and travel to Andrews AFB when required.
• Active Secret Clearance.

Compensation for the ServiceNow SAM Developer include:

• Salary Range: $150,000 - $160,000 depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Tuition Reimbursement, and Sick Leave as required by law

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