Opening For Technical Writer-Hyderabad

Role: Technical Writer

Band: B1
Type: Non Voice
Shift: 24x7 (Night)
Location: Hyderabad (Work from Office)
Qualification: Graduate
Experience: 3 to 6 years(Immediate Joiner).
Domain: GSIS / Lidar preferred

Essential Skills

• Experience in drafting policies, SOPs and process documentation.
• Ability to understand process requirements and convert into structured documentation.
• Strong written and verbal communication skills.
• Analytical mindset with interest in data, metrics and trend analysis.
• Stakeholder management and client handling skills.
• Strong problem solving and Root Cause Analysis skills.
• Good business acumen and strategic thinking.
• High attention to detail.
• Proficient in MS Office tools such as Word, Excel and PowerPoint.
• Looking for immediate joiner.

Good to Have Skills

• Experience with statistical tools such as R, SAS, Stata, Matlab or Minitab.
• Knowledge of scripting.
• Prior experience in GSIS or Lidar domain.

Key Responsibilities

• Create and maintain policies, SOPs and process documentation.
• Conduct analysis, evaluations and deep dives on processes.
• Perform Root Cause Analysis and recommend improvements.
• Lead audits, pilot projects and analytical initiatives.
• Prepare PRDs for new workflows and process changes.
• Drive feature requests and process change requests.
• Review existing documentation and suggest improvements.
• Mentor team members on policies and process understanding.
• Identify opportunities for process improvement and efficiency.
• Manage stakeholder communication and client reporting.

Language: English
Proficiency: Strong written and spoken communication