Junior Virtual Assistant

About Koalaris

Koalaris is cloud software for test and tag businesses. Techs record tests on site, work offline, take photos, and send compliance reports and invoices from the same app. I built it for Australian and NZ operators, and we are growing.

The role

We are hiring a Junior Virtual Assistant to support the founder with day-to-day admin, customer messages and marketing tasks. This is an entry-level, paid, fully remote, part-time role. Training is provided.

What you will do

• Reply to customer questions in the support inbox and website chat, passing anything technical to the founder
• Keep customer, lead and outreach lists up to date in spreadsheets
• Schedule and publish social media posts (LinkedIn, Facebook) from a content calendar
• Submit and update business directory listings
• Enter and tidy data (customer details, asset lists) when new customers sign up
• Book demos and send trial follow-up emails from approved templates
• Prepare a simple weekly report (signups, replies, posts published)

What we are looking for

• Clear written English and a polite, professional tone
• Organised, reliable and comfortable following a checklist
• Comfortable with Google Workspace (Gmail, Sheets, Docs) and quick to learn new tools
• Based in Australia, with your own laptop and internet
• No test and tag experience needed. Admin or customer support experience is a plus.

What you get

• $31 per hour, paid fortnightly
• Part-time, about 10 hours a week to start, flexible hours
• Full training and written checklists
• Direct support from the founder

How to apply

Use Easy Apply and answer the short questions. I read every application and will reply within 5 business days.