Customer Service Manager (Remote)

About the Job

The Young Group is seeking a motivated Benefits Representative to help families protect their financial assets and plan for a more secure future. This fully remote, full-time opportunity focuses on understanding clients’ financial goals, presenting suitable benefits solutions, and building lasting client relationships.

The ideal candidate will have strong communication and relationship-building skills, a client-focused mindset, and an interest in financial services. The company offers a supportive, high-energy work environment with opportunities for continuous learning and professional development.

Key Responsibilities

• Engage with clients to understand their financial goals, needs, and concerns.
• Present tailored benefits solutions designed to help clients safeguard their assets and protect their financial future.
• Build and maintain strong client relationships through effective communication and ongoing support.
• Stay informed about industry developments, products, and relevant updates to provide current information to clients.
• Serve as a reliable point of contact for clients seeking guidance on available benefits solutions.
• Communicate professionally with clients and help them understand their options.
• Participate in ongoing learning and development activities to strengthen product knowledge and client service skills.

Required Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• A client-focused approach with the ability to understand individual needs and concerns.
• Strong problem-solving and presentation skills.
• Ability to work independently and manage responsibilities in a remote environment.
• Willingness to learn about financial services and benefits solutions.

Work Environment & Compensation

• Company: The Young Group
• Role Title: Benefits Representative
• Work Arrangement: 100% remote
• Location: Oklahoma, USA
• Employment Type: Full-time
• Work Schedule: 40 hours per week
• Advertised Compensation: $65,000–$80,000
• Career Development: Continuous learning and professional development opportunities
• Work Culture: Relaxed, high-energy, and team-oriented environment

Application Process

Step 1: Submit Your Application

Submit your application and resume for review by the hiring manager. The listing states that applicants can expect a response within 24 hours.

Step 2: Attend a Company Overview

Selected applicants will be contacted to schedule a virtual overview session lasting approximately 20–30 minutes. The session will explain the position, responsibilities, and role expectations.

Step 3: Meet the Team and Complete an Assessment

During the overview, candidates can interact with team members and ask questions. A brief assessment will follow to evaluate their understanding of the role and suitability for the position.