Assistant Trading Manager

Why This Role Matters This is a pivotal role supporting our O+O (Offline & Online) strategy, to deliver sustainable online sales growth, improved profitability and enhanced customer value across our Business Units. Acting as a senior commercial partner, you will combine commercial analysis, strategic thinking and stakeholder influence to identify opportunities that accelerate digital performance and unlock measurable business outcomes. You will work with senior stakeholders across multiple markets to shape commercial priorities, turn insights into action and champion initiatives that drive growth, improve customer experiences and maximise the impact of digital investment. This is a highly visible role that sits at the intersection of strategy, commerce and customer experience, ensuring every opportunity is translated into measurable results that shape how millions of customers experience our brands so we can put a smile on our customers’ faces today and tomorrow.

What You’ll Be Doing

• Analyse online trading performance and commercial metrics to identify opportunities that drive revenue growth, improve profitability and enhance customer value.
• Turn complex data and business challenges into clear, actionable recommendations that improve commercial performance and support strategic decision-making.
• Partner with senior stakeholders to review performance, challenge assumptions and ensure opportunities are translated into tangible business outcomes.
• Lead and contribute to strategic ecommerce initiatives, using customer insights, market trends and commercial analysis to shape recommendations and drive growth.
• Evaluate emerging digital and AI-driven opportunities, shaping investment priorities and ensuring innovations deliver measurable value through improved customer outcomes, operational efficiency and commercial growth.
• Orchestrate and collaborate with cross-functional teams to deliver solutions that improve customer experiences, unlock growth opportunities and create lasting commercial value.
• Share best practice, identify emerging opportunities and influence stakeholders to drive alignment, accountability and sustainable business performance across multiple markets.

What You’ll Bring

• Proven experience in eCommerce, digital performance, commercial strategy or a similar customer-focused environment, with a strong track record of delivering commercial results.
• Strong commercial and financial acumen, including experience analysing performance, understanding P&L drivers, forecasting trends and identifying opportunities to accelerate growth and profitability.
• Excellent analytical skills, with confidence using data and insight to solve complex business challenges and support strategic decision-making through tools such as GA4, Power BI or similar platforms.
• Experience evaluating business cases, investment opportunities and ROI, with the ability to balance customer value, commercial impact and long-term business objectives.
• Strong stakeholder management and influencing skills, with the ability to build credibility, challenge constructively and gain alignment across senior audiences and cross-functional teams.
• Experience leading complex projects, initiatives or workstreams, bringing together diverse expertise to deliver outcomes through collaboration and influence.
• A strategic, curious and forward-thinking mindset, with an interest in innovation, AI and emerging technologies, and the ability to translate new opportunities into meaningful commercial value.

How You Will Make An Impact

• Shape the future of digital commerce by identifying opportunities that unlock sustainable growth and create better experiences for millions of customers.
• Be a trusted voice in key business conversations, using insight and commercial thinking to influence decisions that deliver long-term value.
• Help create a culture where innovation thrives, championing new ideas, technologies and ways of working that drive meaningful change.
• Connect people, perspectives and expertise to solve complex challenges and turn ambitious goals into measurable outcomes.
• Spot opportunities and risks ahead of the curve, enabling faster decisions and helping the business stay competitive in a rapidly evolving market.
• Amplify the impact of successful ideas by helping teams learn from one another, scale best practice and accelerate results.
• Leave a lasting mark on the business by delivering improvements that str…