Staff Assistant

About Step 7 Consulting Inc

Founded in 2016 in Seattle, Step 7 Consulting Inc operates as an AI-focused technology consultancy of 51-200 people. We help startups and established businesses align business strategy, technology, and execution, delivering measurable results across modernization, integration, and AI initiatives.

Job Summary:

We are looking for a highly skilled and experienced Remote Staff Assistant to provide administrative support to our team. The ideal candidate will have excellent communication and organizational skills, be highly adaptable, and have a strong passion for delivering exceptional customer service. This is a full-time, remote position that offers a flexible work schedule and the opportunity to work with a talented team of professionals.

Responsibilities:

• Provide administrative support to team members, including scheduling meetings, managing calendars, and coordinating travel arrangements.
• Manage and maintain accurate records, reports, and databases, ensuring timely and efficient data entry.
• Coordinate and facilitate communication among team members, stakeholders, and external partners.
• Prepare and edit documents, presentations, and reports, ensuring high-quality content and adherence to company style guidelines.
• Provide exceptional customer service, responding to inquiries, resolving issues, and escalating concerns as needed.
• Develop and maintain a deep understanding of company policies, procedures, and systems, providing guidance and support to team members as needed.
• Collaborate with other teams and departments to achieve common goals and objectives.
• Perform other administrative tasks and duties as assigned by management.

Requirements:

• 1+ years of experience as an administrative assistant or in a similar role.
• Proven track record of delivering exceptional customer service and support.
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, stakeholders, and external partners.
• Proficiency in Microsoft Office, Google Workspace, or other productivity software.
• Ability to learn and adapt quickly to new systems, processes, and technologies.
• Strong attention to detail and ability to maintain accurate records and reports.
• High school diploma or equivalent required; degree in business administration, communications, or a related field preferred.

Preferred Qualifications:

• Experience working in a remote or virtual environment.
• Familiarity with customer relationship management (CRM) software and other productivity tools.
• Certification in administrative support, customer service, or a related field.
• Experience working with diverse teams and stakeholders.

Benefits

• Career Training
• Parental leave
• Paid family leave
• Private health insurance
• Mental health support
• Life & disability insurance
• Financial wellness program
• Paid sick leave
• Company laptop