Marketing Manager

Location: London (Natoora HQ)

Reports to: Managing Director

Works closely with: Commercial, Brand, Sales, Sourcing and in-house Creative teams

About the role

Natoora has spent two decades reshaping how chefs and home cooks think about fresh produce by championing seasonality, varietal diversity and direct relationships with a vast network of growers. In the UK, that mission reaches people through four channels: B2B, where we work with some of the most exciting and influential chefs in London and beyond; Retail, through our supermarket partners; Home Delivery and Ecommerce; and our Stores. Growing our audience across all four, for both our fresh produce and prepared foods range, is central to the next stage of the business.

We are looking for a Marketing & Content Manager to drive that growth. You will build and run campaigns from first idea to final results across every channel, lead retail activations with our supermarket partners, bring our grower and ingredient stories to life through content and events, and secure cost-effective media placements. You will also be the marketing and content partner to our B2B, Retail, Home Delivery and E-commerce teams, raising brand awareness across our UK platforms.

This is a strategic and hands-on role. You will own the UK marketing budget, develop channel and segment-specific strategies that drive conversion, retention and engagement, and use data to show what’s working and change what isn’t.

Responsibilities

Build the channel strategy.

Develop and implement a multi-channel, integrated marketing strategy across B2B, Retail, Home Delivery/E-commerce and stores. Develop and refine segment-specific strategies to convert, retain and engage customers in each channel, from chefs and restaurant groups to home cooks.

Lead retail activation.

Work closely with the Commercial team to identify opportunities with our retail partners. Spearhead activation campaigns with supermarket partners to improve in-store visibility and customer engagement .including shopper marketing, POS and in-store sampling that drive rate of sale Bring your experience of launching new products into supermarkets working with Commercial and Sourcing on the proposition, pack copy and launch campaign, so that new lines achieve strong market penetration and brand positioning.

Grow our B2B presence.

Work closely with the Sales team equipping them with the sales tools, POS and sampling materials they need, to raise Natoora’s profile with chefs and kitchens across London and the UK. Create communications, content and activations that support customer acquisition and deepen relationships with existing accounts, and track the commercial impact of what we do.

Drive Home Delivery and E-commerce growth.

Own acquisition and lifecycle marketing for our Home Delivery and E-commerce platforms. Plan and deliver CRM, newsletters and campaigns based on customer behaviour, testing and optimising as you go to improve conversion, order frequency and retention.

Run campaigns end to end.

Plan, create and oversee campaigns from inception to execution. This means defining objectives, allocating budget, identifying target audiences and working with our in-house Creative team on the assets each campaign needs. Monitor and report on performance, using data-driven insights to adjust as you go.

Tell our story.

Adapt Natoora’s global brand expression and mission across all UK communications so it resonates locally. Collaborate with the Sourcing team to communicate grower and ingredient stories with depth and authenticity. Manage the UK editorial calendar and our digital channels, including social media and newsletters, aligning global strategy with local initiatives and audience needs.

Create content across the business.

Collaborate with the Brand and Sales teams on engaging, relevant content across all trades that raises brand awareness and meets commercial needs. Direct and produce content through strong copy, photography and video that showcases our growers, ingredients and seasonal produce, keeping narrative, tone and visual style consistent across channels.

Bring the brand to life through events and partnerships.

Translate our mission into memorable experiences, from chef dinners and tastings to in-restaurant activations and seasonal gatherings, overseeing concept, logistics, suppliers and on-site execution. Build relationships with food and food-adjacent organisations that align with our miss…