Director - Revenue & Reservations - Jumeirah

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for a Director of Revenue & Reservations to join Jumeirah .

The main duties and responsibilities of this role include:

• Own the performance of every seat across the portfolio, ensuring demand is intelligently converted into occupancy, revenue and high-quality guest flow
• Transform reservation systems into precision commercial tools, actively shaping access, pacing and availability to maximise both utilisation and guest experience
• Read the rhythm of demand across outlets, anticipating gaps and working closely with restaurant teams to unlock opportunity in real time
• Curate booking strategies that balance commercial ambition with operational flow, protecting both revenue integrity and guest satisfaction
• Ensure that every touchpoint of demand — from campaigns to client relationships — is translated into confirmed, valuable reservations
• Build a function that brings clarity, insight and control to performance, empowering the business to act faster and trade smarter

About You

The ideal candidate for this position will have the following experience and qualifications:

• 10 years’ experience in revenue management, reservations or commercial analytics within luxury hospitality or premium F&B
• Minimum 3–5 years managing multi-outlet or high-volume operations
• Strong expertise in reservation platforms across multiple venues
• Proven track record improving occupancy, conversion and booking efficiency at scale
• Highly analytical with strong commercial judgement in fast-paced, guest-centric environments

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)