Business Development and Marketing Assistant

https://jobs.gusto.com/postings/farbridge-pharma-consulting-llc-business-development-and-marketing-assistant-7ce57e37-466e-4dbc-a7a5-786494db59d5

We are seeking a highly organized, proactive, dependable and detail-oriented Business Development and Marketing Assistant to work 30 hrs per week (typically Mon to Fri, 5-6 hrs per day) to support our sales and marketing efforts, ensure client satisfaction and streamline daily operations. In this role, you will act as a critical bridge between our clients, consultants, and internal leadership. The ideal candidate possesses excellent organization and communication skills, strong work ethics, and a quality mindset to handle everything from executive administrative support to specialized business development, marketing and operational workflows. Farbridge is a small “start-up” like environment, being able to wear multiple hats and support our small team with whatever comes up is critical to the overall success of the company.

Key Responsibilities

Sales Support

• Prospecting new clients as needed through proven techniques (cold calls, e-mails, paper mail, virtual meetings, occasional face-to-face meetings or local networking events, etc)
• Keep the CRM up-to-date
• Nurture prospects, leads and clients
• Coordinate consultant search, selection and interviews with HR and Leads/Clients
• Draft proposals and Statements of Work (SOWs) for clients and consultants
• Manage incoming sales traffic by answering routine prospect emails, calls, etc.
• Enforce strong communication standards, ensuring all emails are acknowledged within 1 business day, and proactively calling whenever clarification is needed.
• Filter and introduce highly qualified leads directly to the CEO
• Conduct market research for promotional materials, exhibition booths, event banners, and giveaways for events and conferences
• Schedule and organize networking meetings, events, and logistics for conferences
• Anticipate the next steps in the sales process by contacting key stakeholders in due time
• Onboard new clients and consultants smoothly
• Act as the primary point of contact for routine client problems, escalation management, and handling urgent calls
• Conduct regular satisfaction follow-ups with clients and consultants. Escalate to CEO and HR as appropriate
• Manage talent assets by formatting and anonymizing consultant résumés, ensuring proper permission is obtained before sharing
• After HR’s initial selection, coordinate consultant hiring workflows, which includes attending consultant interviews, kick-off meetings and preparing/updating draft Statements of Work (SOWs) accordingly
• Maintain precise compliance by verifying that appropriate agreements are in place at every stage of our internal processes
• Administer legal documents, including sending out standard NDAs, contracts and consultants’ profiles and archiving them internally
• Suggest improvements in our internal processes and implement AI where relevant
• Digital Marketing & Content Operations
• Execute Farbridge’s marketing strategy
• Draft/verify LinkedIn posts, blog articles, marketing e-mails, newsletters, corporate slides, announcements, and video scripts
• Optimize website and social media content for SEO and AEO
• Manage online content by adding new landing pages (website, LMS (Learning Management System) and events) and materials as needed
• Edit and publish training and video content across company channels (website, LinkedIn, and YouTube)
• Ensure such content is compliant to ADA requirements
• Prepare website updates and lead magnets
• Design creative assets, including brochures, flyers, carousels, and social media graphics

Administrative tasks

• Complete ad hoc administrative tasks to support our activities
• Document processes, decisions and to do lists
• Support the implementation of new electronic systems (e.g. CRM. ATS)
• Enter incoming timesheets and consultants’ invoices in our system
• Prepare draft invoices for clients

Farbridge is a small company. Although we described above what we foresee the anticipated job duties will be, it is critical applicants understand this may change. Other duties may be assigned by Management depending on business needs. As the company evolves and grows, the role and its responsibilities may change and grow.

Qualifications & Skills

• Minimum 3 years proven experience working in Business Development and Marketing
• Must reside in the United States
• Except…