Executive Assistant / Office Manager

As our business continues to grow globally, we are looking for a highly organised, proactive and professional Executive Assistant / Office Manager to join our London headquarters.

This is a varied and visible role combining office management, workplace operations and executive assistance. You’ll play a key role in creating an exceptional employee experience, ensuring the smooth running of our office environment while providing high-quality support to senior leaders.

This opportunity would suit someone who enjoys variety, takes ownership, anticipates needs before they arise and thrives in a fast-paced, professional environment.

As the central point of coordination for our London office, you will oversee workplace operations, facilities, health and safety activities, employee events and supplier management, while providing executive assistant support to senior stakeholders and assisting the Executive Assistant to the CEO.

You will work closely with colleagues across the business and build strong relationships with leaders, employees, service providers and external partners to ensure our office runs efficiently and delivers a positive experience for everyone.

Key Responsibilities Office & Workplace Management

• Ensure the smooth day-to-day operation of the London office, creating a professional, welcoming and productive workplace environment.
• Act as the primary point of contact for office and facilities-related matters, working closely with building management, contractors and service providers.
• Manage workplace services, office supplies, refreshments, stationery and general office requirements.
• Coordinate maintenance activities, office improvements and workspace planning initiatives.
• Oversee relationships with suppliers, ensuring high-quality service, value for money and timely resolution of issues.
• Maintain office records, documentation and operational processes.

Facilities, Health & Safety

• Support workplace health, safety and compliance activities, ensuring accurate records and adherence to company requirements.
• Coordinate risk assessments, workplace inspections, emergency preparedness activities and training records.
• Manage office security processes, including access control, passes and security administration.
• Monitor cleaning, waste management and workplace maintenance standards.
• Coordinate servicing and maintenance schedules for workplace equipment and facilities.

Team & Employee Experience

• Support the delivery of employee engagement initiatives, internal events, town halls, meetings and training sessions.
• Help create a positive and collaborative office culture through well-organised workplace experiences and activities.
• Coordinate seasonal initiatives, charitable giving programmes and employee-focused events.
• Support the preparation, formatting and coordination of internal communications, presentations and marketing materials, working with relevant teams to ensure content is accurate, professional and on brand.
• Proactively use approved AI tools to improve the efficiency and quality of administrative, workplace and communication activities, applying sound judgement and checking outputs for accuracy, confidentiality and appropriate use.

Executive Assistant Support

• Provide proactive executive assistant support to senior stakeholders, including complex diary management, travel and accommodation bookings, expenses, meeting coordination and preparation of briefing materials.
• Manage complex scheduling across multiple time zones, anticipate conflicts and changing priorities, and ensure leaders are appropriately prepared for meetings and commitments.
• Provide support and cover for the Executive Assistant to the CEO when required, including high-priority and sensitive matters, ensuring excellent attention to detail and confidentiality at all times.

Team Management and Coordination

• Line management of two Receptionists, including direction, rotas, cover, development and reception service standard
• Coordinate the workload and scheduling of the Maintenance Operative, ensuring building-related activities are prioritised and completed effectively.
• Support procurement activities, supplier reviews and contract renewals where required.

About You We’re looking for someone who combines exceptional organisational skills with a customer-focused approach and a willingness to take ownership.

You Will Have

• A bachelo…