Level II - Network Engineer

Job highlights

• . Support certification,Proof of Concept,and / or integration testing for network products and technologies
• direct people-management responsibility is not expected. Must Have Skills
• Working Conditions Possible Physical Demands: . After-hours and / or weekend work may be required occasionally
• . Enterprise WLAN experience

Network Engineer II HCA Healthcare

General Position Information

Reports directly to (Title):

Manager / applicable Network Services leader

Matrix reports to (Title):

Director / as applicable based on team alignment

Direct Reports:

None; individual contributor

Department:

Network Services

Team / Function:

Network Services

Position Summary:

The Network Engineer II provides enterprise data networking engineering, services, consulting, and support in a Fortune 100 environment with national reach. The role develops and supports solutions that meet HCA network requirements, business objectives, service-level expectations, and operational standards.

The position works across Network Services, business partners, vendors, ITS/ITG personnel, customer-support functions, and end users. Depending on team assignment, responsibilities may include advanced break/fix support, critical escalations and Major Incident Response Team (MIRT) engagement, as well as broader network engineering, design, troubleshooting, integration, and project delivery.

Successful candidates are collaborative, customer-focused, technically strong, responsive, and able to work independently when needed.

Responsibilities:

Enterprise Network Engineering Advanced Troubleshooting

Deploy and maintain complex nationwide enterprise WAN/LAN solutions using best-practice switching/routing technologies and topologies.

Troubleshoot and analyze network traffic across switches, routers, firewalls, wireless, and related network technologies.

Configure and troubleshoot routing technologies and protocols, including OSPF/BGP, IP advertising / filtering / redistribution , Quality of Service, and IP multicast.

Support Layer 1 and Layer 2 technologies, IP addressing and variable-length subnet masking, and enterprise WAN technologies such as MPLS, VPLS, Metro-E, and other supported circuits/services.

Configure, troubleshoot, and support network security, remote-access/VPN, and load-balancing technologies; product examples may include Cisco ASA, Check Point, Juniper SSL, Citrix NetScaler, Meraki, AnyConnect, Zscaler, F5, and A10.

Troubleshoot/configure data center and software-defined networking technologies, including technologies such as Nexus, ACI, and VXLAN, as applicable to team scope.

Perform software/hardware device upgrades, LAN equipment configuration/provisioning, and network adds/moves/changes.

Provide engineering consultation for Level III network troubleshooting/problem resolution, protocol analysis, and network trace/capture/analysis.

Analyze end-to-end data flows and traffic patterns and perform network impact analysis, modeling, and capacity planning.

Service Delivery Incident Response

Provide enterprise network support and respond promptly to operational issues, customer escalations, and service-impacting events.

For teams with incident responsibilities, provide top-tier break/fix support, engage in critical escalations and MIRT events, and maintain timely, accurate ticket status.

Use network monitoring, logging, event-management, and terminal tools to support troubleshooting and operational visibility.

Projects, Standards Technology Integration

Create, maintain, and follow network standards, best practices, policies/procedures, documentation, and enterprise-level network diagrams.

Support certification, Proof of Concept, and/or integration testing for network products and technologies.

Work with vendors and internal technical teams on product implementations, design enhancements, troubleshooting, and integration of new technologies.

Meet applicable change-management, project-management, and problem-management requirements and apply ITIL practices where required.

Act as a technical resource for projects and efforts, ensuring assigned work is completed accurately and on time.

Education Experience:

Associate’s or Bachelor’s degree in an IT-related field preferred, depending on team assignment.

6 years of relevant enterprise networking, network support, administration, engineering, or related experience.

This is an individual-contributor role; direct people-manag…