Assistant Consultant - Human Factors

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At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.

“Ricardo is now a member of WSP. As we complete our integration, you may see references to both WSP and Ricardo during the application and interview process.”

A little more about your role….

We are seeking an Assistant Human Factors Consultant to join our team. This is an opportunity to develop your Human Factors career while contributing to a diverse range of projects across the rail and wider transport sector.

Working as part of experienced multidisciplinary teams, you will support the delivery of Human Factors activities across projects from early design through to assurance and implementation. You will work alongside senior Human Factors specialists and project teams to understand client objectives, identify human performance risks and contribute to practical, human-centred solutions.

You will support projects assessing human performance, safety, usability and accessibility, applying Human Factors methods and good practice under the guidance of more experienced colleagues. You will also have opportunities to engage directly with clients and stakeholders, develop your technical expertise and progressively take greater responsibility for your own work packages.

Our work supports clients including Network Rail, Hitachi, RSSB and Transport for London , across infrastructure, rolling stock, control rooms, accessibility and digital railway technologies.

The RCS team within our WSP Rail team offers a rewarding environment in which you can build your Human Factors expertise while contributing to projects that enhance safety, performance, accessibility and sustainability across the rail industry.

Examples of current projects include…

• RSSB research projects, including the development of a Control Communications maturity framework to help railway operators assess communications effectiveness within and beyond Control Centres.
• Supporting the Office of Rail and Road (ORR) in reviewing accessibility and inclusive cases across the GB rail network.
• Human Factors Integration and progressive assurance activities on major infrastructure and rolling stock programmes.
• Supporting the design and assurance of modern control rooms and traffic management systems for automated railway operations, including HS2 and Metro Manila.
• Accessibility and PRM compliance assessments for stations, depots and rolling stock.
• ETCS and digital railway programmes supporting the safe introduction of new technologies.

Responsibilities…

You will work with and learn from experienced Human Factors professionals, with responsibilities including:

• Supporting the development and delivery of Human Factors Integration plans and activities .
• Contributing to progressive assurance activities and the preparation and management of supporting evidence.
• Supporting the identification, assessment and management of Human Factors issues, risks and associated design requirements .
• Identifying and applying relevant industry standards, guidance and Human Factors good practice .
• Supporting and, as your experience develops, delivering Human Factors assessments and methodologies including:
  • task analysis
  • human error identification and assessment
  • workload assessment
  • workstation and workplace assessment
  • human-machine interface evaluation
  • alerts and alarms assessment
  • usability and accessibility assessment.
• Producing clear, high-quality technical reports, presentation materials and other project deliverables.
• Supporting workshops, stakeholder engagement, interviews and other Human Factors data-gathering activities.
• Working collaboratively with engineers, designers, operators and other specialists within multidisciplinary project teams.
• Building positive working relationships with clients and stakeholders.
• Managing your own workload and delivering assigned activities to agreed quality, cost and programme requirements.
• Contributing to bids, proposals and the development of scopes for Human Factors work, with guidance from senior colleagues.
• Continuing to develop your technical and consulting capabilities through project experience, mentoring and professional development.

**What we are loo…