Customer Service Representative

REMOTE PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE HEALTHCARE

Healthcare Staffing Industry | $23.00/Hour | Monday–Friday | Equipment Supplied

6 month contract with option to hire!!!

We are hiring Professional Customer Service Representatives to support candidates and healthcare facilities throughout the credentialing process.

This is a high-volume, fast-paced customer service role where you’ll be helping candidates navigate onboarding, credentialing, portal access, and required documentation.

💰 $23.00 PER HOUR

⏰ FLEXIBLE 8-HOUR SCHEDULE

Work Monday–Friday and choose your fixed 8-hour schedule between 6:30 AM and 5:00 PM EST.

Your schedule will be a consistent 8-hour shift within the available operating hours.

📞 WHAT YOU’LL DO

You will be the first point of contact for candidates and new facilities during the onboarding process.

• Handle high-volume, back-to-back inbound calls
• Provide professional, friendly customer service
• Assist candidates with their new hire and onboarding status
• Troubleshoot issues accessing the online portal
• Assist with processing and completing required documentation
• Answer questions and resolve issues efficiently
• Provide a positive experience throughout the onboarding process
• Accurately document interactions and follow established procedures

⭐ WHAT WE’RE LOOKING FOR

Our ideal candidate is professional, dependable, customer-focused, and comfortable working independently in a remote environment.

Required:

• Professional customer service experience
• Previous remote/work-from-home experience
• Comfortable handling high-volume, back-to-back calls
• Comfortable working with a headset throughout the day
• Excellent verbal and written communication skills
• Strong computer and multitasking skills
• Reliable, high-speed internet
• Dedicated private workspace with minimal distractions
• Strong attendance and punctuality
• Ability to commit to a consistent Monday–Friday, 40-hour schedule
• Demonstrated employment stability and a history of long-term positions

Preferred:

• Healthcare customer service experience
• Experience with onboarding, credentialing, recruiting, or healthcare staffing
• Experience working with online portals and document processing

🏡 REMOTE WORK REQUIREMENTS

Because this is a high-volume customer service environment, you must have:

✔️ Reliable high-speed internet

✔️ A dedicated, professional workspace

✔️ A quiet environment free from distractions

✔️ Previous experience working remotely

✔️ A reliable computer/work setup

✔️ Ability to remain available and engaged throughout your scheduled hours

💙 IS THIS THE JOB FOR YOU?

If you’re looking for a stable Monday–Friday remote position , enjoy helping people, and thrive in a fast-paced customer service environment, this could be a great opportunity to bring your experience to a healthcare organization.