Medical Assistant (Remote) - Virtual Primary Care

This is a 100% remote position supporting virtual primary care providers for the Charlotte market. Must reside in North Carolina or South Carolina. Other states not eligible.

This position is sign-on bonus eligible if the candidate meets organization qualifications.

The Medical Assistant II supports the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Job Requirements:

• High School Diploma or GED required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EM
• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker’s Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
• Current American Heart Association (AHA) BLS certification
• Two years of experience in a clinical practice setting as a Medical Assistant

Key Responsibilities:

• Room patients, obtain vital signs, and update medical information.
• Collect specimens and perform basic laboratory testing using infection control standards.
• Assist providers with exams, procedures, and minor surgeries.
• Administer medications, immunizations, injections, and IV therapy as permitted.
• Educate patients and coordinate follow-up care, referrals, appointments, and prescription refills.
• Document patient information and communicate effectively with providers and care team members.
• Perform advanced clinical procedures such as EKGs, phlebotomy, spirometry, wound care, catheterization, and suture/staple removal, as trained and supervised.
• Prepare, clean, stock, and maintain exam rooms, equipment, and supplies.
• Perform equipment maintenance, sterilization, and quality checks.
• Support quality improvement, patient-centered care, and care management initiatives.
• Deliver age-appropriate care while assessing and addressing the unique needs of patients across the lifespan.

Skills & Qualifications:

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.