CUSTOMER SERVICE SPECIALIST- Level 1
- Source: Indeed
- Vintage Parts, Inc
- $37,440 to $38,480 /yr
- Remote
- United States
- Full-Time
- Senior
Job Description
-
Manage large amounts of inbound and outbound calls in a timely manner.
-
Build sustainable relationships and engage customers by taking the extra mile.
-
Learn all Customer Service processes and duties.
-
Ability to multi-task, set priorities and manage time effectively.
-
Notify the Returns Department on return parts via Return Authorization Requests.
-
Set up new customers and close dealers no longer franchised.
-
Make recommendations for improving efficiency and/or effectiveness of work
instructions and departmental procedures that would benefit the company and its
employees. -
Able to flex hours as required for departmental coverage and business activity.
-
Perform all other duties as directed by management.
Pay: $18.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: Remote
