Senior Salesforce Developer

TITLE: Senior Salesforce Developer

LOCATION: Fully Remote

ANTICIPATED DURATION: 12+ Month Contract (W2 Only)

Responsibilities:

• Build and maintain Experience Cloud (Community) portals, including designing, developing, configuring, testing, and deploying website solutions with responsive UI elements using Apex, Lightning Web Components (LWC), Lightning Web Runtime (LWR), Experience Builder, and Screen Flow components.
• Build and maintain Service Cloud instances, designing, developing, configuring, testing, and deploying CRM application solutions such as case management, knowledge management, routing, and entitlements.
• Build and maintain Marketing Cloud modules, designing, developing, configuring, testing, and deploying automated email solutions with templates, journeys, and scripting.
• Design and implement integrations between Salesforce and external systems utilizing REST/SOAP APIs, middleware, and platform events.
• Translate business requirements into scalable technical designs; participate in solution architecture and code design reviews.
• Write, conduct, and maintain unit tests to ensure high code coverage and adherence to Salesforce best practices and governor limits.
• Manage deployments using CI/CD repositories, pull requests/builds, and version control tools such as Copado Essentials and Azure DevOps/Git.
• Troubleshoot, debug, and resolve production issues, performance bottlenecks, and technical debt.
• Collaborate with Salesforce Developers, Technical Lead, Salesforce Admins, Business Analysts, QA, and Project Managers in an Agile environment.
• Document and communicate technical designs, data models, and integration patterns for maintainability and knowledge transfer.
• Anticipate how custom Apex, Lightning Web Components, and declarative automations impact multi-tenant limits, downstream integrations, and core system health to ensure scalability and smooth Salesforce releases.

Requirements:

• Experience: 6+ years of hands-on Salesforce development experience, including backend (Apex, SOQL/SOSL, triggers) and frontend (LWC, LWR, Screen Flow, Aura) development.
• Service Cloud: Proven experience configuring and customizing Service Cloud, including case management, console apps, omni-channel, and knowledge management.
• Experience Cloud: Demonstrated experience building and customizing Experience Cloud (Community) sites, including custom components, page layouts, and access/sharing configuration; experience with Lightning Web Runtime (LWR) sites strongly preferred.
• Front-end development: Strong proficiency with Lightning Web Components (LWC), JavaScript, HTML5, and CSS; familiarity with Aura components and Lightning Web Runtime (LWR).
• Backend development: Strong proficiency with Apex (classes, triggers, batch/schedulable/queueable jobs), SOQL/SOSL, and asynchronous processing patterns.
• Integrations: Experience integrating Salesforce with external systems via REST/SOAP APIs, with familiarity of middleware tools such as MuleSoft or Dell Boomi.
• Data modeling: Solid understanding of Salesforce data architecture, security model, object modeling, and declarative tools like Flow and Process Builder.
• DevOps: Experience with version control (Git) and CI/CD tools (Salesforce DX, Gearset, Copado, Jenkins).
• Testing: Strong knowledge of Apex unit testing, test-driven development, and Salesforce governor limits/best practices.
• Communication: Excellent skills to explain technical issues to non-technical stakeholders, document incidents and resolutions clearly, and communicate during outages or escalations.
• Issue Escalation: Ability to identify when problems require higher-level intervention, assess severity, notify appropriate teams promptly.
• Documentation: Strong documentation and reporting skills, including writing runbooks, SOPs, incident logs, post-mortem reports, and stakeholder dashboards.
• ITIL knowledge: Familiarity with ITIL frameworks, especially incident, change, and problem management.

Preferred Experience:

• Salesforce Platform Developer I & II certifications.
• Salesforce Service Cloud Consultant certification.
• Salesforce Experience Cloud Consultant certification.
• Experience migrating Aura sites to Lightning Web Runtime (LWR) or building new LWR-based Experience Cloud sites.
• Experience with agile delivery tools (Jira, Azure DevOps) and Salesforce release management processes.
• Prior experience in a consulting or client-facing contract role.

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