Network Automation Engineer

Position Summary:

The Network Engineer provides advanced enterprise data networking design, engineering, consulting, and support in a Fortune 100 environment with national reach. The role serves as a senior technical resource across enterprise network technologies and services, delivering solutions that meet HCA network requirements, business objectives, service-level expectations, and operational standards.

The position works across Network Services, business partners, vendors, IT personnel, customer-support functions, and end users. Responsibilities include complex WAN/LAN design and support, advanced troubleshooting, capacity planning, technology integration, standards development, and technical leadership for projects and operational efforts. Depending on team assignment, the role may also provide top-tier break/fix support, critical escalation response, and Major Incident Response Team (MIRT) engagement.

Successful candidates demonstrate deep technical expertise, strong communication and problem-solving skills, customer focus, initiative, sound judgment, and the ability to lead technical work while collaborating effectively with peers and stakeholders.

Responsibilities:

• Enterprise Network Architecture & Advanced Support
• Design, deploy, and maintain complex nationwide enterprise WAN/LAN solutions using best-practice switching/routing technologies and topologies.
• Provide engineering consultation for Level III network troubleshooting/problem resolution, protocol analysis, and network trace/capture/analysis.
• Analyze end-to-end data flows and traffic patterns and perform network impact analysis, modeling, and capacity planning.
• Configure and support advanced routing technologies and protocols, including OSPF/BGP, IP advertising/filtering/redistribution, Quality of Service, and IP multicast.
• Support Layer 1 and Layer 2 technologies, IP addressing and variable-length subnet masking, enterprise WAN services, and related routing/switching infrastructure.

• Provision, configure, and troubleshoot WAN technologies such as MPLS, VPLS, Metro-E, and other supported private-line or routed services.

• Design, implement, and support network security and remote-access technologies, including firewalls, VPN technologies, and related enterprise security platforms.
• Design, configure, and support enterprise load-balancing solutions such as F5 BigIP and comparable platforms.
• Perform software/hardware device upgrades and LAN equipment configuration/provisioning.
• Use network monitoring, logging, packet-analysis, flow-analysis, and terminal tools to maintain operational visibility and troubleshoot complex network issues.
• Service Delivery & Incident Response
• Provide advanced enterprise network support and respond to complex operational issues, customer escalations, and service-impacting events.
• For teams with incident responsibilities, provide top-tier break/fix support, engage in critical escalations and MIRT events, and maintain timely, accurate ticket status.
• Support service-level commitments through disciplined troubleshooting, documentation, communication, and follow-through.
• Standards, Technology Integration & Technical Leadership
• Create, maintain, and follow network standards, best practices, policies/procedures, technical documentation, and enterprise-level network diagrams.
• Support certification, Proof of Concept, and/or integration testing for network products and technologies.
• Work with vendors and internal technical teams on product design enhancements, implementations, troubleshooting, and integration of new technologies.
• Apply project-management and problem-management practices and meet applicable change-management and project-delivery requirements; apply ITIL knowledge where required.
• Act as a technical lead for projects and operational efforts, ensuring work is completed accurately and on time and providing technical guidance to other engineers as needed.
• Communicate technical findings, recommendations, designs, and proposals clearly to technical and leadership audiences.

Education & Experience:

• Bachelor’s/college degree in an IT-related field preferred; equivalent relevant network engineering experience may be considered.
• 8 years of relevant enterprise network engineering, design, administration, support, or related experience.
• Experience in designing, deploying, supporting, and troubleshooting complex large-scale enterprise networks is expected….