SolarWinds Administrator / Network Administrator II

Title: SolarWinds Network Administrator

Location: Austin, TX | Hybrid, on-site and telework

Time Zone Alignment: Central Time

Shift/On-Call Schedule: Monday-Friday, 8:00 AM-5:00 PM; may require evenings, weekends, and holidays as requested

Compensation $40-$50+ /hour

• Benefits

We’re hiring a SolarWinds Administrator / Network Administrator II to support an enterprise monitoring environment. This role is focused heavily on SolarWinds Orion administration, monitoring optimization, alerting, reporting, troubleshooting, and infrastructure visibility.

What You’ll Be Doing

• Administer, maintain, optimize, and support the SolarWinds environment
• Install, configure, upgrade, patch, and maintain SolarWinds products and modules
• Support SolarWinds Orion / Hybrid Cloud Observability components
• Manage polling engines, web servers, database connectivity, backups, and disaster recovery
• Monitor network, server, application, traffic, logs, and configuration environments
• Develop custom alerts, thresholds, and escalation workflows
• Reduce alert noise and improve monitoring accuracy
• Build NOC dashboards and executive-level reporting
• Create custom SQL reports for availability, performance, bandwidth, and capacity
• Troubleshoot polling failures, monitoring gaps, and SolarWinds platform performance
• Integrate SolarWinds with Active Directory, BMC Remedy/Helix ITSM, SNMP, WMI, Syslog, APIs, and email/SMS alerting
• Support monitoring across routers, switches, firewalls, wireless infrastructure, virtual environments, and cloud resources
• Partner with network and infrastructure teams on incident response and root cause analysis
• Maintain RBAC, secure configurations, credential management, documentation, and monitoring standards

Required Experience

• 4+ years administering and supporting SolarWinds Orion, including NPM, NCM, SAM, and related modules
• Experience supporting large enterprise environments with 1,500+ monitored devices
• Experience with SolarWinds upgrades, patching, troubleshooting, and platform optimization
• VMware and/or Hyper-V experience
• Strong knowledge of enterprise monitoring and alerting
• Experience building NOC dashboards and executive reports
• Ability to develop custom SQL queries and reports
• Experience with Power Automate, Microsoft Teams, and Power BI
• Strong troubleshooting and analytical skills
• Experience working with network and infrastructure teams during incidents and root cause analysis

Preferred Experience

• Cisco, Meraki, Fortinet, and/or Juniper
• BGP, OSPF, VLANs, routing, and switching fundamentals
• Public-sector or regulated environments
• SOP development and continuous improvement