Senior Manager - HR Projects and Transformation - Europe

Job Description DP World is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the advantages of freeport status to our customers. As a dynamic and expanding global logistics provider, our people are central to driving sustained growth and innovation.

The Senior Manager - HR Projects & Transformation plays a pivotal role in shaping and delivering the Europe HR transformation agenda. Created as part of our continued focus on business growth, operational excellence, and digital transformation, this role will lead strategic HR change initiatives, drive the implementation of scalable HR operating models, and oversee the successful delivery of HR systems and transformation programmes across Europe.

Working closely with HR leadership, Centres of Excellence, IT, Shared Services, and business stakeholders, the successful candidate will provide strategic leadership for complex, multi-country transformation initiatives. The role will ensure that people processes, systems, data, and operating models are aligned to support business growth, organisational effectiveness, and an exceptional employee experience across the region.

Location: London Palace Street, with travel to Europe up to 12 times per year subject to project demand

Contract: Permanent

How You Will Contribute

• Lead the Europe HR transformation roadmap, aligning initiatives with Group HR strategy and regional people priorities.
• Drive the successful delivery of large-scale HR transformation programmes, ensuring benefits realisation and measurable business outcomes.
• Act as the senior escalation point for transformation risks, dependencies, issues, and investment decisions.
• Partner with senior business and HR leaders to influence and shape transformation priorities and future operating models.
• Provide executive level reporting, insight, and recommendations to HR and business leadership forums.
• Lead the implementation, optimisation, and evolution of the HR Target Operating Model across Europe
• Ensure HR operating models are effectively embedded into acquisitions, integrations, organisational growth, and country onboarding activities.
• Oversee the implementation and continuous improvement of HR systems, technology platforms, and digital solutions.
• Drive standardisation, automation, simplification, and scalability of HR processes and technologies across the region.
• Provide strategic oversight of HR data, analytics, management information, and governance frameworks.
• Partner with IT and Global HR teams to shape technology roadmaps, system architecture, security, and future capability development.
• Lead organisational change and transformation initiatives, ensuring successful stakeholder engagement, adoption, and behavioural change.
• Ensure HR Operations and Shared Services maintain high levels of performance, compliance, and service delivery throughout periods of transformation.
• Monitor service performance through KPIs, SLAs, customer feedback, and governance reporting.
• Drive continuous improvement initiatives that enhance efficiency, service quality, and employee experience.
• Lead, coach, and develop transformation and operational teams, fostering a culture of collaboration, accountability, and innovation.
• Collaborate with regional counterparts to drive consistency, best practice, and alignment across Europe
• Promote DP World values, safety culture, and commitment to excellence in all activities.

Qualifications What you will bring

• Bachelor’s degree in Human Resources, Business Management, Organisational Development, Information Systems, Project Management, or a related discipline.

Experience

• Significant leadership experience within HR transformation, HR operations, HR technology, digital enablement, or organisational change environments.
• Proven experience delivering large-scale, multi-country HR transformation programmes and system implementations.
• Strong understanding of HR operating models, HR technology, data governance, and compliance requirements.
• Experience leading complex projects within matrix organisations and managing multiple stakeholders across regions and functions.
• Demonstrated success in driving organisational change, business process improvement, and capability transformation.
• Experience overseeing HR Operations or Shared Services functions alongside transformation initiatives.
• Experie…