Director - Client Development - Jumeirah

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for a Director of Client Development to join Jumeirah .

The main duties and responsibilities of this role include:

• Build a community of high-value guests around the Signature portfolio, creating a sense of belonging that drives repeat visitation and long-term loyalty
• Develop meaningful relationships with VIPs, private offices and influential connectors who shape where and how people choose to dine
• Design engagement strategies that move beyond outreach, creating moments that bring guests back, more often and with greater intent
• Partner closely with on-site teams to ensure every returning guest feels recognised, valued and seamlessly cared for
• Use insight and intuition to unlock opportunities for reconnection, retention and deeper guest engagement across venues
• Elevate Client Development into a function that directly influences revenue, guest value and the long-term strength of the brand

About You

The ideal candidate for this position will have the following experience and qualifications:

• 10 years’ experience in client development, CRM or luxury guest relations
• Minimum 3–5 years managing VIP engagement, loyalty or clienteling strategies across multiple venues or brands
• Proven ability to build networks that drive repeat business and revenue
• Strong understanding of high-net-worth and luxury guest segments
• Experience using CRM and guest data to influence commercial performance at portfolio level

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)