Strategic Projects & Operations Manager - EOS Implementer

**Business & Commercial Operations Project Delivery Planning & Accountability Operating Model, Process, Systems & Data Sales & Marketing Strategy Founder-led & High Growth**

Entrepreneurial Operating System - Implementer.

The Founder Has the Vision. You Make Sure It Happens - The “Implementer”.

Are you the person who brings structure to a busy business, anticipates what needs doing and makes sure nothing falls through the cracks?

The person who knows exactly which projects are moving, what’s outstanding, who’s responsible and what needs attention next?

You enjoy working alongside entrepreneurial leaders, but your real strength lies in taking their ideas and priorities and turning them into clear plans, organised people, visible progress and completed outcomes.

We’re looking for an exceptionally organised, commercially aware Strategic Projects & Operations Manager to become the trusted operational right hand to the founder of an established and growing business group.

This isn’t a role for someone who simply enjoys coming up with ideas.

It’s for someone who loves creating order, driving accountability and making things happen.

The Role at a Glance

Strategic Projects & Operations Manager

London Hybrid 2 days per week in a London co-working office

£50,000–£80,000 DOE

Full-Time Permanent

Reporting to: Founder

Focus: Executive Operations | Project Management | Business Improvement | Delivery & Accountability

Environment: Established Founder-Led Business | Small Team | Multiple Business Projects

About the Business

Our client is an established and successful business group in the construction training and certification industry, led by an entrepreneurial founder with ambitious plans for continued development.

Alongside its existing operations, the group is exploring opportunities to improve processes, introduce technology, develop new services and deliver commercially valuable projects.

The founder brings the vision, commercial ambition and direction.

What the business needs now is someone who can translate those priorities into a clear, practical delivery plan , bring the right people together and maintain the structure and momentum needed to see things through.

You’ll work closely with the founder and a small team, coordinating internal colleagues, external suppliers, contractors and specialists.

Your Role: Bringing Structure to Ambition

You’ll be the person who makes sure the business’s important priorities don’t remain ideas, meeting notes or unfinished projects.

When the founder identifies an opportunity or sets a new direction, you’ll establish what needs to happen, break it into manageable actions, assign responsibilities and build a realistic delivery plan.

You’ll maintain a clear overview of multiple projects, keeping information organised, monitoring progress, anticipating problems and ensuring everyone knows what’s expected.

That means creating and maintaining a disciplined operating rhythm, including forward planning, regular project reviews, clear action tracking and consistent follow-up.

You’ll know what’s been agreed, who’s responsible, what’s outstanding and what needs escalating.

And you won’t consider a task finished simply because it’s been delegated. You’ll make sure it actually gets done.

What We’re Looking For

You’ll have experience in business operations, project delivery, executive operations, implementation or a similarly hands-on role where organisation and accountability have been central to your success.

Most importantly, you’ll be able to demonstrate how you personally organise work, manage people and deliver results.

You’ll bring:

• Exceptional organisation: A proven, practical approach to planning, prioritisation, project tracking, meeting management and follow-through.

• Operational ownership: Experience taking responsibility for business projects and ensuring they reach completion.

• People management and influence: Confidence coordinating stakeholders, managing suppliers and holding people accountable.

• Independent problem-solving: The ability to work through unfamiliar challenges, make sensible decisions and keep work moving.

• Commercial awareness: Confidence working with budgets, costs, operational performance and business data.

• Systems confidence: Experience using project management platforms, CRMs, reporting tools and digital business systems.

• Clear communication: The ability to ke…