Job Description

The Role

As Senior Product Manager – Deals & Tiering, you will own the strategy, evolution and delivery of Collinson’s commercial deals and tiering capabilities. You will define how commercial deals are structured, configured and managed, ensuring they are scalable, flexible and capable of supporting both today’s client requirements and future product innovation.

This role sits at the heart of our commercial platform, balancing long-term strategic thinking with day-to-day product leadership. You will work closely with Commercial, Client Management, Operations, Engineering, Finance and Product teams to evolve the platform while ensuring successful delivery of new capabilities.

You will own the product vision for deal configuration, customer tiering, entitlement structures and benefit management, enabling clients to create differentiated customer experiences while simplifying operational complexity. Success requires strong commercial awareness, exceptional stakeholder management, structured problem solving and the ability to translate complex business requirements into scalable product capabilities.

Key Responsibilities

• Develop and drive a clear, innovative product roadmap, securing buy-in from internal and external stakeholders.
• Lead the end-to-end definition, development and delivery of digital experiences that enhance customer engagement.
• Oversee product launches, collaborating with leadership, engineering and cross-functional teams.
• Translate business needs into high-quality product requirements and secure alignment across teams.
• Utilise data-driven insights to define new features, optimise existing products and drive business outcomes.
• Work closely with engineering, UX/UI and delivery to ensure seamless execution.
• Establish mechanisms for cross-functional collaboration, stakeholder management and issue resolution.
• Continuously analyse market trends, competitor insights and performance metrics to inform strategy.

Knowledge, Skills and Behaviours

Essential

• Proven track record of building and scaling successful digital products.
• Experience in product management within a tech-first, customer-centric environment.
• Strong expertise in agile methodologies, rapid prototyping and data-driven decision-making.
• Ability to own and drive product roadmaps while aligning with business priorities.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Strong analytical mindset, with experience in data analysis, market research and business case development.
• Skilled in mentoring and leading product teams to deliver high-impact results.
• Excellent problem-solving, decision-making and prioritisation abilities.

Reward & Benefits: What’s in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.