ServiceNow ITAM Developer

ServiceNow ITAM Developer

Remote – United States (Eastern Timezone) Contract- inital 6 months

Clearance: Active TS/SCI required

We are seeking a ServiceNow Developer with strong IT Asset Management experience to support a secure enterprise environment. You will develop and enhance ITAM functionality, automate asset lifecycle processes and integrate asset data across the ServiceNow platform.

Responsibilities

• Develop and configure ServiceNow ITAM solutions across Hardware Asset Management (HAM) and Software Asset Management (SAM), depending on project requirements.
• Build workflows supporting asset procurement, deployment, inventory, transfers, reclamation and disposal.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies and Flow Designer automations.
• Build and maintain integrations with discovery, inventory, procurement and other enterprise systems.
• Improve asset data quality, including relationships between asset records and configuration items in the CMDB.
• Troubleshoot technical issues, support testing and releases, and maintain technical documentation.
• Work with stakeholders to translate business requirements into practical technical solutions.

Required experience

• Hands-on ServiceNow development experience, including delivery within IT Asset Management.
• Experience with HAM and/or SAM, including asset lifecycle processes and supporting data models.
• Strong JavaScript skills and experience with ServiceNow scripting, Flow Designer and REST integrations.
• Understanding of CMDB concepts, asset-to-CI relationships and data reconciliation.
• Experience translating requirements into technical designs and delivering enhancements through testing and deployment.
• Active TS/SCI clearance.
• Based in the United States and able to work remotely.

Desirable

• ServiceNow Certified System Administrator or Certified Application Developer.
• Certified Implementation Specialist in Hardware Asset Management or Software Asset Management.
• Experience supporting federal or other highly regulated environments.
• Familiarity with Discovery, IntegrationHub and MID Servers.