Sr. Executive Assistant

The Sr. Executive Assistant provides comprehensive administrative and strategic support to the Chief Technology & Product Officer, serving as a trusted partner in managing executive priorities, communications, and organizational activities. This role is responsible for coordinating a wide range of executive and administrative functions, requiring the ability to work independently, exercise sound judgment, and manage competing priorities in a fast-paced environment.

The Sr. Executive Assistant serves as a key liaison with senior leaders, internal stakeholders, and external partners, while coordinating executive outreach, special projects, and cross-functional initiatives. The successful candidate will be highly organized, adaptable, and detail-oriented, with exceptional interpersonal skills and the ability to maintain the highest level of confidentiality and professionalism. This role requires agility and flexibility to manage a dynamic executive calendar, shifting priorities, and rapidly changing business needs in a fast-paced technology and product environment.

Essential Duties & Responsibilities:

• Performs advanced, diversified, and confidential executive and administrative support and assistance requiring broad and comprehensive experience, skill and knowledge of organization policies and practices.

• Interacts with a variety of university staff and assistants, including close coordination within the C-Suite (including administrative personnel concerning company policies and procedures).

• Assists with preparation and distribution of correspondence, memoranda, and reports.

• Responds to and resolves non-routine and complex inquiries on behalf the executive supported.

• May collect and distribute Audit Committee materials and handles Committee meetings logistics.

• Directs inquiries to other staff as needed.

• Manages executive expenses, reimbursements, and related financial reporting activities, ensuring accuracy and timely processing.

• Proactively manages a complex and frequently changing executive calendar; coordinate appointments, meetings, domestic and international travel arrangements, itineraries, and related logistics while balancing competing priorities.

• Participates in Chief Technology & Product Officer leadership meetings as needed to capture action items, track progress, and follow up with key stakeholders to ensure timely execution of priorities.

• Assists with daily support activities such as phones, payroll, and accounts payable.

• Coordinates Technology and Product organization meetings and events, including department all-hands meetings, managing scheduling, logistics, communications, and consolidation of presentation materials and content.

Perform other duties and special projects assigned.

Job Skills:

• Ability to manage complex executive calendars, shifting priorities, and multiple competing deadlines with a high degree of agility and discretion.

• Demonstrated ability to manage sensitive information, track action items, and drive follow-through across executive leadership teams.

• Ability and willingness to work in a fast-paced environment.

• Ability to prioritize and deliver.

• Proficiency in computer and word processing skills.

• Must have strong computer skills (Excel, PowerPoint, Outlook, Word).

Excellent oral and written communication skills.

Work Experience:

• 7+ years of executive administrative experience supporting C level executives.

Experience supporting senior executives within technology, product, or operations organizations, preferably serving leaders such as a CIO, CTO, CPO, or other C-suite executives.

Education:

Bachelor’s Degree is preferred.

Other:

• Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve planes, cars or metro. In accordance with ADA policies, reasonable accommodation regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%).

• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.

• If offsite or hybrid role, must have access to work in settings which enables meeting all requirements of the role (includ…