Endpoint & AI Engineer Mgr

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Platform/Cloud Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Remote (US)

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at  https://www.jnj.com/.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Endpoint & AI Engineering Manager

Position Summary

The Endpoint & AI Engineering Manager leads engineering, security, and lifecycle management for Johnson & Johnson’s global Mac and mobile device services, with a strong focus on using Generative AI (GenAI) and agentic AI to modernize endpoint operations. The role moves the team from manual, reactive work toward AI-assisted and increasingly autonomous management, while balancing security, compliance, and end-user experience. The manager partners closely with End User Computing, Productivity & Collaboration, AI governance teams, Information Security and Risk Management, Service Delivery, Business Technology organizations, and key technology vendors.

Main Responsibilities

• Lead the GenAI and agentic AI strategy for Mac and mobile services, prioritizing use cases that reduce manual effort, improve employee experience, and strengthen security.
• Design, build, and operate AI agents for proactive remediation, compliance drift detection, security response, and end-user self-service, with human-in-the-loop approvals and audit controls.
• Drive adoption of AI capabilities in endpoint management, including Security Copilot and Copilot in Intune, and integrate agents using Copilot Studio, Power Automate, and Microsoft Graph.
• Partner with AI governance, Information Security, Legal, and Privacy teams to ensure AI solutions meet responsible AI, data protection, and least-privilege requirements.
• Measure and report the business value of AI solutions (e.g., hours saved, time to resolution, ticket deflection, compliance) and manage AI consumption costs.
• Engineer modern management, provisioning, remote support, and security solutions for J&J’s onsite, hybrid, and remote workforce.
• Centralize and automate wireless carrier data management to provide a consolidated view of J&J employees with active wireless plans across multiple providers.
• Lead the Jamf Pro to Microsoft Intune migration and the expansion of Mac as a Choice, including organizational change for users, support teams, and business partners.
• Shape long-term Mac and mobile platform strategy, including AI-ready hardware selection (on-device vs. cloud AI) and lifecycle planning.
• Lead endpoint discovery, separation, and integration for acquisitions and divestitures, in line with timelines and regulatory requirements.
• Use Databricks, Nexthink, Power BI, and Microsoft Graph, together with GenAI-powered analytics, to drive data-driven decisions.
• Track vendor roadmaps and industry trends, especially evolving AI capabilities, and ad…