UX Designer II

About Us:

Come collaborate with us in creating the digital experience for the most iconic gaming resorts in Las Vegas and around the world!

Experienced by millions of guests each year, the Caesars Entertainment Digital Products team cultivates customer experiences that fuel the imaginations of our guests on the Strip in Las Vegas and across the globe. Our iconic global brands include Caesars Palace, The Flamingo, The Row, Horseshoe, Harrah’s, Paris, Nobu Hotel, and more.

Job Summary:

Based in Las Vegas or Remote, and reporting to the Manager of UX, this role is responsible for the design and creation of the user experience and user interface of Caesars Entertainment digital hospitality experiences that enable guests to: 1) discover all Caesars property amenities 2) book their stay and manage their reservation 3) streamline their arrival & departure experience, and 4) create, manage, and earn more with their Caesars Rewards membership. As a leader within the Experience Design team this role partners with our digital product teams to create intuitive, innovative, and stunning digital products via React web and native applications on desktop, mobile, kiosk, and tv devices.

The ideal candidate will have a portfolio of 1) personas, 2) journey flows and maps, 3) wireframes, 4) comps & interactive prototypes, and ultimately 5) in-market products that have solved complex problems in an elegant, efficient, and contextual way. Hands-on experience with crafting fast, engaging, and rich experiences that leverage video, motion, animations, and modern scrolling and loading techniques is a must. The UX designer needs to understand JavaScript libraries, CSS, HTML and front-end coding principles, how the DOM functions, and know when to design within technical constraints and when to push beyond.

This leader will have a proven track record and understanding of Agile delivery frameworks (Scrum, Kanban, SAFe, etc.), Lean Product Management, and User Experience Design principles; and possess a deep passion for the development of amazing guest-facing experiences. The UX Designer is responsible for collaborating in our Lean Product Management community of practice – including bi-weekly discussions, reading/actively listening to associated books, podcasts, articles, etc.

Key Job Functions:

• Designing Day-to-Day: will include consuming story maps and design contextual user flows, interaction concepts, Figma wireframes, prototypes, and the final design specifications for product teams to concept and build the UX and UI of new product features

• Emerging Techniques: Keep informed of and share emerging UX and UI trends and challenge the status quo of the design system

• Research & Share: Facilitate user experience activities including ideation workshops, competitor analysis, journey design, sorting exercises, and accessibility audits to bring stakeholders along

• Customer Centricity: Possess deep passion and empathy for the customer experience and participate in user research activities such as user testing, persona development, and user journeys

• System Standards: Maintain the Design Management System and evolve digital product design standards, user experience design patterns, and information architecture schemas

• Performance: Work closely with architects, engineering, and content leads to design for speed and resiliency within infrastructure and business constraints

• Feedback as a gift: Receive, give, and synthesize feedback in order to design and create the best possible product at the highest standards

• Design Delivery: Responsible for the timely delivery of digital experiences across a variety of channels

• Leadership/Stakeholder Communication: Provides frequent communication to leadership and stakeholders, elevating issues that impact the product vision and experience

• Product Quality: Responsible for the delivery of a defect-free prototypes and design specifications

• Designing Day-to-Day: will include consuming story maps and design contextual user flows, interaction concepts, Figma wireframes, prototypes, and the final design specifications for product teams to concept and build the UX and UI of new product features

• Emerging Techniques: Keep informed of and share emerging UX and UI trends and challenge the status quo of the design system

• Research & Share: Facilitate user experience activities including ideation workshops, competitor analys…