Administration & Compliance Assistant - (Remote, AU)

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let’s shape the future of work together!

Profile Requirements:

• Minimum 2.5+ years’ experience in administration, compliance, onboarding, workforce coordination or a similar role.
• Strong organisational and administrative skills with excellent attention to detail.
• Strong written and verbal communication skills, including a confident and authoritative phone manner when following up with tradespeople and employees.
• Ability to follow structured processes and checklists while using initiative and critical thinking to identify and resolve issues.
• High level of professionalism and discretion when handling confidential and sensitive personal information, with good general computer literacy.

Core responsibilities:

• Coordinate and manage client-specific staff induction programs, ensuring all requirements are completed before commencement.
• Track induction requirements, expiry dates and renewals to maintain ongoing workforce compliance.
• Collect, review and securely maintain sensitive employee and contractor documentation, including identification and compliance records.
• Process and accurately enter supplier invoices against the relevant jobs or projects, ensuring information is correctly recorded and maintained.
• Review submitted paperwork for accuracy and completeness, identifying missing or incorrect information.
• Proactively follow up with employees, contractors and tradespeople regarding outstanding documentation and compliance requirements.
• Provide clear instructions and confidently address incomplete or incorrectly submitted paperwork to ensure timely resolution.
• Maintain accurate and up-to-date induction, compliance and employee records across relevant systems and databases.
• Follow established processes and checklists while applying critical thinking to identify, resolve or escalate compliance issues when required.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let’s do great things together!