Administrative Assistant

Job Description

We are looking for a highly efficient, proactive, and detail-oriented Administrative Assistant to support our daily business operations and provide excellent customer service.

The ideal candidate is a self-starter with strong communication skills who can confidently handle phone calls, assist customers, manage administrative responsibilities, and work independently with minimal supervision.

This role requires excellent organizational skills, advanced English proficiency, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Answer incoming phone calls professionally and provide excellent customer service.
• Respond to customer inquiries, address concerns, and direct calls to the appropriate team members.
• Handle daily administrative tasks and support business operations.
• Prepare, organize, and maintain documents, spreadsheets, and reports.
• Manage schedules, appointments, emails, and follow-ups.
• Assist with basic financial tracking, invoices, and expense reports.
• Coordinate with team members, customers, and external partners remotely.
• Maintain accurate customer records and ensure timely communication.
• Complete assigned tasks accurately and within deadlines.
• Provide additional administrative and operational support as needed.

Qualifications & Requirements

• Minimum of 1 year of administrative experience.
• Customer service experience, particularly handling phone calls, is preferred.
• Advanced English proficiency, both written and spoken, with excellent phone communication skills.
• Proficient in Google Workspace, especially Google Docs and Google Sheets, as well as Microsoft Excel.
• Basic understanding of finance and financial recordkeeping (an extensive finance background is not required).
• Highly organized, efficient, and detail-oriented.
• Strong multitasking, time management, and problem-solving skills.
• Proactive, resourceful, and capable of working independently.
• Comfortable working in a fast-paced remote environment.
• Reliable internet connection, a quiet workspace, and a suitable work-from-home setup for handling customer calls.

Pay: Php40,000.00 - Php45,000.00 per month

Benefits:

• Paid training
• Work from home

Experience:

• Administrative Assistant: 1 year (Required)
• Finance (AR & AP): 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: Remote