QNB3879 - Senior Manager, Treasury Corporate Sales

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary The incumbent will market and provide sales support to all treasury products to corporate clients. The incumbent will perform sales calls and visits to solicit and cross sell the Group’s treasury products and services to existing and new customers. The incumbent will also responsible to gather and review documentation for account opening documentation for the Treasury customers. The incumbent will be responsible for ensuring the adequacy of the of opening / Amendment accounts documentation in compliance with set policies (such as KYC/AML) and procedures and regulatory legal form of business etc.

Main Responsibilities

Shareholder & Financial

• Assists in implementing strategies to position the Group’s treasury as a major player in the corporate treasury segment.
• Assists in the achievement of set targets/ objectives, business growth and expansion for the Corporate Sales Unit.
• Act within the limits of the powers delegated to the incumbent
• Implements KPI’s and best practices for role
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

Customer (Internal & External)

• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

Internal (Processes, Products, Regulatory)

• Performs activities to assist in the achievement of the Corporate Sales and Marketing Strategy and to meet the corporate sales budget.
• Complies with the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue.
• Assists in developing new corporate relationships, log any corporate customer issues and escalate to higher authority for timely resolution.
• Liaise with the Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to providing requisite training to Corporate Banking staff on the treasury products and services that are provided by the Group.
• Maintains and updates the database for corporate treasury customers, after contact with potential and current Group customers within the delegated authority.
• Performs calls and premise visits to existing and potential corporate customer in accordance with the Senior Dealer Corporate Sales instructions and the delegated authority to solicit additional business, solidify current banking relationships and informs of new Group products and services.
• Works with the Client and the QNB Account Operations team to collect the required customer account documentation to open/maintain the account, with vigilance towards local Central Bank/Regulator and the Banks KYC/AML requirements.
• Provides timely updates of the client account status to QNB Centralized Operatio…