Gym Manager in Oxford Circus

About Action Black UK

Action Black is an innovative, high-energy boutique fitness brand bringing an elite, results-driven workout experience to the heart of London. Our training model focuses on high-touch, personalized group training capped at small class sizes (8–12 participants), delivering an unmatched fitness journey.

Following our launch in Central London, we are actively preparing for multi-site expansion across the UK. We are looking for an exceptional, commercially minded Studio Manager to lead operations, drive membership growth, and set the standard at our flagship location near Oxford Circus.

Key Responsibilities

• Commercial Growth & Sales: Lead membership acquisition, trial conversions, and retention strategies. Drive local outreach, corporate partnerships, and maximize studio revenue targets.
• Team Leadership & Development: Recruit, train, and manage the front-of-house and fitness instructor team. Oversee weekly scheduling, shifts, and team performance to foster a positive, high-performing culture.
• Operational Excellence: Ensure the studio operates at peak standards daily, including facility cleanliness, equipment maintenance, health and safety compliance, and stock control.
• Member Experience: Build a vibrant studio community by engaging directly with members, resolving inquiries efficiently, and delivering a world-class customer experience.
• Financial & KPI Management: Track daily and weekly targets (revenue, occupancy rates, churn), manage payroll data for studio staff, and report directly to executive leadership.

Requirements

• Experience: Minimum 2+ years of management experience within boutique fitness, premium gym environments, or high-end hospitality/retail.
• Sales Track Record: Proven ability to generate leads, close high-value memberships, and hit challenging sales targets.
• Leadership Skills: Energetic, motivational leader who leads by example and thrives in a fast-paced environment.
• Operational Acumen: Familiarity with fitness management software (e.g., Mindbody, Glofox, Mariana Tek) and staff scheduling.
• Communication: Flawless verbal and written communication skills with a customer-first mindset.
• Right to work full-time in the UK.

Pay: £39,000.00 per year

Benefits:

• Company pension
• Employee discount
• Gym membership

Work Location: In person