AI Solution Lead, Senior Consultant - Remote 2389308 | Eden Prairie, Minnesota | Remote

AI Solution Lead - Senior Consultant

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The AI Solution Lead - Senior Consultant will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, you will help build a new AI-first Provider Technology Consulting practice dedicated to helping healthcare systems transform the way they work with AI - designing solutions, redesigning workflows, and driving measurable innovation for our company and our clients.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Design end-to-end AI solutions for provider clients, evaluating the full range of available capabilities - EHR-native AI (e.g., Epic, Oracle Health), enterprise tools (e.g., Microsoft Copilot), and agentic platforms (e.g., Anthropic Claude) - and recommending the right tool for the right job
• Document current-state clinical, revenue cycle, and administrative workflows and apply business process redesign to define future-state, AI-enabled workflows with human oversight built in
• Apply structured prioritization frameworks (value, effort, risk, strategic fit) to identify, score, and sequence high-impact AI use cases into an actionable roadmap
• Translate solution designs into implementation specs, gap analyses, and success measures that connect technology to measurable client outcomes and ROI
• Serve as a credible, client-facing advisor - leading working sessions, discovery interviews, and executive readouts with clinical, IT, and operational stakeholders
• Collaborate with end users to design and enhance systems
• Identify system optimization and enhancement opportunities
• Participate in implementation, upgrade, and enhancement projects
• Develop and maintain training and enablement materials
• Facilitate communication with stakeholders from requirements to implementation
• Build solid relationships with end users and business partners
• Design, develop and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
• Evaluate emerging trends to inform solution design and strategic innovation.
• Partner with governance and compliance teams to ensure AI-enabled workflows meet responsible AI and risk standards

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 5+ years of healthcare operations experience (clinical, revenue cycle, or administrative) with the ability to document and redesign workflows
• 3+ years of consulting or client-facing advisory experience, including leading working sessions and presenting to senior stakeholders
• 3+ years of experience in healthcare domain knowledge and system configuration
• 2+ years applying AI, automation, or analytics capabilities to solve business problems, including familiarity with current AI tooling and the ability to match capability to use case
• 2+ years demonstrating experience applying prioritization or scoring frameworks to sequence initiatives or use cases
• Willing to travel up to 25% for business needs

Preferred Qualifications

• Hands-on experience with EHR-native AI (Epic, Oracle Health) and/or enterprise AI tools (Microsoft Copilot, Anthropic Claude)
• Experience with Oracle Health (Millennium) or Epic modules and solutions
• Experience building current-state/future-state process maps and business cases with defined value KPIs
• Familiarity with AI governance, responsible AI, and value-measurement/ROI tracking approaches
• Proficiency with MS Excel, Visio, Power…