Training Assistant - Education, Training & Research (ETR)

Job Responsibilities

Are you passionate about making a real difference in people’s lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Training Assistant who is motivated to help individuals and families navigate life’s challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the BHDD - Office of Mental Health – Inpatient Services (ETR), 7901 Farrow Road, Columbia, SC 29203.

As the Training Assistant, working under the supervision of the Director of Education, Training, and Research (ETR), you will provide administrative, technological, and programmatic support across all ETR training programs. This position ensures programs comply with regulatory and accreditation standards while maintaining accurate physical and electronic training records. You will assist with administering the Learning Management System (LMS), track employee certification and completion data, and maintain up-to-date physical and digital records in addition to monitoring staff certification deadlines.

Responsibilities For The Training Assistant

• Coordinate training logistics and participant communications.
• Assist with preparation and distribution of training material and resources with ETR and agency staff.
• Assist Training Coordinators and Resource Nurses with daily operational logistics.
• Establish routine progress reports,
• Maintain accurate electronic and hard-copy training records, attendance records, certifications and competency documentation.
• Provide CPR/First Aid and other competency training as assigned.
• Maintain accurate electronic and hard copy training records, attendance record, certifications and competency documentation to ensure the training folder meets regulatory and accreditation standards.
• Assist with creating, maintaining, scheduling and updating training courses and sessions within the agency’s learning management system. (LMS).
• Register employees for training and assist with resolving routine registration, completion and access issues.
• Enter and verify training completion data and maintain data integrity.
• Enter and verify training completion data.
• Develop and maintain spreadsheet, database, and tracking tools used to monitor employee training.
• Utilize Microsoft excel and other applicable software to organize, analyze and report training.
• Assist with developing and updating training materials, provide routine technical assistance for in person and virtual training activities.
• Complete all mandatory training.

Minimum And Additional Requirements

• A high school diploma and administrative experience. A bachelor’s degree may be substituted for the required work experience.

Preferred Qualifications

• A bachelor’s degree and one (1) year of experience as a trainer/instructor in personnel or employee training and/or training curriculum.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post Hire, Employee Must

• Knowledge of applicable training principles and practices.
• Knowledge of policies and procedures of the program areas of assignment and of agency policies and procedures.
• Knowledge of training methods, scheduling, LMS Administration, Microsoft Office software, data and reporting, electronic document management, training records, rosters, compliance tracking, materials and reporting.
• Must have the ability to work independently, be a self-starter, accountable and dependable.
• Ability to establish and maintain effective working relationships.
• Ability to analyze training and development needs and resources, rosters, compliance tracking, materials and reporting.
• Ability to exercise judgment and discretion in apply and interpret a variety of training policies and procedures.
• Ability to provide basic technical support.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferr…