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Lead Software Engineer - Service Now Platform System Administrator

  • Source: Societegenerale
  • Société Générale
  • On-site
  • State of Karnataka, India
  • Full-Time
  • Senior

Job Description

Responsibilities

Taleo - 260000UD

Skill - ServiceNow

Level - Lead Software Engineer

Category - Ordinary

Role:

The ServiceNow Platform System Administrator is responsible for maintaining the stability, usability, and performance of the ServiceNow environments. This role involves performing application maintenance, managing incident support for ServiceNow applications, and contributing to software releases by delivering configuration tasks and features, manage environments. The administrator should possess technical skills to execute common configuration and maintenance activities effectively.

Key Responsibilities:

  • Maintain the stability and usability of the ServiceNow platform.
  • Perform application maintenance and routine health checks.
  • Manage and resolve incidents related to ServiceNow applications.
  • Support ServiceNow software releases by delivering configuration tasks and implementing new features.
  • Ensure compliance with best practices and organizational standards for ServiceNow administration.
  • Collaborate with development teams and stakeholders to troubleshoot and resolve platform issues.
  • Automate tasks when necessary
  • Manage sub production environments (DEV, UAT, PRE PROD) including interfaces with other SG apps to meet project’s needs: configuration and maintenance, data management, release/deployment support, access/permissions, automation

Profile required

Role:

The ServiceNow Platform System Administrator is responsible for maintaining the stability, usability, and performance of the ServiceNow environments. This role involves performing application maintenance, managing incident support for ServiceNow applications, and contributing to software releases by delivering configuration tasks and features, manage environments. The administrator should possess technical skills to execute common configuration and maintenance activities effectively.

Key Responsibilities:

  • Maintain the stability and usability of the ServiceNow platform.
  • Perform application maintenance and routine health checks.
  • Manage and resolve incidents related to ServiceNow applications.
  • Support ServiceNow software releases by delivering configuration tasks and implementing new features.
  • Ensure compliance with best practices and organizational standards for ServiceNow administration.
  • Collaborate with development teams and stakeholders to troubleshoot and resolve platform issues.
  • Automate tasks when necessary
  • Manage sub production environments (DEV, UAT, PRE PROD) including interfaces with other SG apps to meet project’s needs: configuration and maintenance, data management, release/deployment support, access/permissions, automation

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with

charities. There are many ways to get involved.

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characte…

Skills

  • Servicenow
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