AI Enablement & Automation Specialist

We are looking for a hands-on AI Enablement & Automation Specialist to help business teams improve efficiency through AI-powered solutions, workflow automation, and system integrations.

This is an individual contributor role focused on understanding real business challenges, identifying opportunities for improvement, and designing, building, and deploying practical technical solutions.

The ideal candidate combines software development skills, automation expertise, and practical AI implementation experience with the ability to work directly with nontechnical stakeholders.

The goal is to deliver measurable business improvements through solutions that are reliable, scalable, and easy for employees to adopt.

Key Responsibilities:

• Collaborate with department leaders and employees to identify workflow inefficiencies, repetitive tasks, and operational bottlenecks.
• Design, develop, deploy, and maintain AI-assisted workflows, business automations, integrations, and internal applications.
• Integrate business systems using APIs, webhooks, databases, and platforms such as n8n, Make, Zapier, and Power Automate.
• Develop or modify custom code when existing automation platforms or native connectors cannot meet business requirements.
• Implement practical AI solutions using LLMs such as OpenAI, ChatGPT, Claude, and other AI platforms.
• Support secure integration of company knowledge with AI systems while maintaining flexibility across AI providers.
• Build monitoring solutions and operational alerts to identify errors, exceptions, and process inefficiencies.
• Test, troubleshoot, and maintain production automations, including error handling, logging, retries, and data validation.
• Provide employee training, technical documentation, and ongoing support to ensure successful adoption.
• Measure automation performance, evaluate business impact, and continuously optimize implemented solutions.

Requirements

Must-Have

• Demonstrated hands-on experience building and deploying software automations, system integrations, or AI-assisted business solutions.
• Strong understanding of REST APIs, webhooks, JSON, authentication, and application integrations.
• Practical experience with automation platforms such as n8n, Make, Zapier, Power Automate, or similar tools.
• Ability to write, modify, and troubleshoot code using Python, JavaScript, TypeScript, or comparable programming languages.
• Working knowledge of databases, data structures, and information exchange between systems.
• Experience integrating LLM APIs or AI platforms into functional business solutions beyond basic end-user AI usage.
• Experience testing, troubleshooting, monitoring, and maintaining production automation workflows.
• Understanding of error handling, logging, retry mechanisms, and data validation.
• Ability to analyze business processes and translate operational challenges into technical solutions.
• Strong communication skills and ability to collaborate with both technical and nontechnical stakeholders.
• Ability to work independently, manage priorities, communicate blockers, and take ownership of solutions from development through deployment.
• Ability to provide training and support to employees adopting new automation tools.

Nice-to-Have

• Experience with Retrieval-Augmented Generation (RAG), embeddings, semantic search, or vector databases.
• Familiarity with AI agents, function calling, tool calling, and structured LLM workflows.
• Experience with Microsoft 365, SharePoint, Google Workspace, AWS, or similar cloud platforms.
• Background in business process improvement, UX/UI, or employee enablement.
• Experience implementing automation solutions across departments such as Sales, Operations, Finance, Customer Experience, or Support.
• Experience developing AI-powered internal applications or knowledge retrieval systems.
• Experience measuring the business impact of automation solutions and identifying continuous improvement opportunities.

System and Work Setup Requirements

• Stable, high-speed internet connection, preferably 25 Mbps or higher, with backup connectivity when possible.
• Own PC or laptop with at least 8 GB RAM and an Intel Core i5, AMD Ryzen 3, or equivalent processor.
• Updated operating system, web browsers, and security software.
• Headset or earphones with noise cancellation and a webcam with at least 720p resolution.
• Dedicated, quiet, and professional workspace suitable for remote work.

Benefits

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