Executive Assistant to CCO

Who you are

• 10+ years of experience as an executive administrative business partner supporting a C-level executive, in a fast-paced, hyper-growth tech startup environment
• New York based and able to work in a hybrid model, coming into our office as needed
• Proven experience managing a very busy and complex calendar
• Build and maintain relationships externally with executives and EAs
• Experience with Google Workspace and can quickly master new tools
• Exceptional organizational and time management skills, with an ability to prioritize effectively among competing demands
• Meticulous attention to detail and accuracy
• Direct experience managing logistics for executives’ media and event appearances
• An over-communicator with experience coordinating effectively with globally-distributed teams
• Ability to work both autonomously and collaboratively

What the job involves

• We’re seeking an exceptional executive assistant to partner with our Chief Customer Officer from our New York office
• This is a high-impact position where you’ll serve as a strategic extension of the C-Suite, orchestrating complex schedules, facilitating seamless communication, and ensuring their time is optimized efficiently and drives maximum value for the organization
• You’ll collaborate closely with our sales and cross-functional GTM teams, serving as the primary person for scheduling, logistics, and coordination. Your work keeps the momentum going, no matter where our leaders are in the world
• You’ll need to be available to work from our New York office as-needed to support your executive effectively
• You’ll operate as a true executive business partner — deeply embedded in deal cycles, strategic priorities, and high-stakes stakeholder relationships
• Complex calendar management: manage the CCO’s dynamic schedule, both internally and externally, understanding key priorities to strategically organize meetings and commitments
• International & domestic travel: book and plan all logistics for travel, including flights, hotels, ground transportation
• Daily agenda & briefings: daily agenda is updated and collaborate with internal teams to include comprehensive prep sheets and background information for all external meetings
• Event & conference support: provide on-site support at in-person events and conferences as-needed, ensuring seamless logistical execution
• Inbox management & correspondence: inbox triage, send priority messages, and draft emails on behalf of the CCO to ensure timely, professional, and aligned responses
• Stakeholder coordination: serve as the key liaison with internal and external stakeholders to support the schedules and regional priorities
• The CCO is London-based with frequent travel to the US, and we’re seeking a candidate who can seamlessly accommodate her schedule
• Additional ad hoc administrative support as needed

Benefits

• Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
• Flexible location and schedule options
• Competitive parental leave policy
• Company stock options
• 401k plan with employer contributions
• Learning and development stipend
• Generous PTO
• Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
• SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco