Clerical Assistant - Workers' Compensation

Clerical Assistant - CD11AN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Our Clerical Assistant will serve as a key member to our busy Workers’ Compensation law office of remote Attorneys and staff. This individual will be responsible for assisting six Attorneys with day-to-day clerical duties. The Clerical Assistant will communicate with the Attorneys, business partners, courts and opposing counsel in litigated matters.

WORK ARRANGEMENT

• This position is a remote work opportunity, with the expectation of coming into our Brea, CA office as business needs arise.
• Preferred locations: Orange County, Corona, Whittier

Responsibilities

• Responsible for providing effective, accurate, and timely legal clerical support to assigned attorneys and assisting with overall office operations
• Schedule and coordinate depositions, cross-examinations, including rescheduling
• Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments
• Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing
• Manage critical file details to support optimal case outcomes
• Adhere to all applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards
• Ensure compliance with all court and administrative body rules and requirements, including electronic filing
• Monitor and manage incoming e-faxes and the electronic service mailbox
• Process and manage lien packets
• Comply with Orders to Produce records from non-medical lien claimants
• Respond to subpoenas and records requests in a timely manner
• Collect, organize, and maintain medical records
• Schedule Informal Settlement Conferences (ISCs)
• Research and investigate returned or undeliverable mail
• Maintain accurate case documentation and update electronic file records as required.

Qualifications

• High School Diploma is required, a college degree is preferred
• Minimum of 1 year of California administrative support experience preferred
• Minimum of 1 year of Workers’ Compensation, legal support experience required
• Basic knowledge of legal terminology is a plus
• Ability to effectively manage multiple projects and competing priorities
• Effective time management skills with the ability to independently navigate a high- volume environment
• Strong organizational skills, attention to detail, and the ability to work efficiently
• Ability to work within strict deadlines, set priorities and effectively handle shifting priorities
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
• Use diplomacy in written and verbal communication with internal/external clients
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WHAT ELSE CAN YOU TELL ME?

• For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/75Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

How We Focus On Your Wellbeing

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays
• Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits
• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)
• Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster
• Paid volunteer opportunities

Compensation The listed annualize…