Remote Receptionist/Administrative Assistant

Overview

Our small San Diego mobile massage company with 8 to 10 mobile massage therapists is seeking someone with strong customer service skills, creative problem solving abilities, experience with spreadsheets/word processing/data entry, and booking appointments would be a big plus. Must be comfortable talking on the phone. We would need your availability to be 18 to 25 hours a week, mostly weekdays, but occasionally weekends.

Its the perfect position for a sharp, outgoing undergad who needs a flexible schedule. We were lucky enough to work with both of our last 2 undergrad Admins for several years. They are both now in their forever careers. By the end of their tenure, they were at least some familiar with all of the daily operations and challenges that come with managing an office. Between the two of them they pretty much designed all of our policies and procedures as we grew. And we are now in a new growth phase as we will be managing at least 2 new wellness operations which will be branded seperately.

Duties

• Answer phones and reply to email inquires with professionalism, while demonstrating excellent customer service skills.
• Manage calendar appointments and coordinate events for up to 10 Therapists over the 3 brands. Were currently using a schedule booking system which will eventually change to one that can support brands seperately.
• Handle data entry, filing, and document proofreading to maintain accurate records and ensure clarity in all communications
• Assist with bookkeeping tasks such as invoicing.
• Support client communication efforts through email correspondence, follow-ups, and information dissemination
• Perform general clerical duties including typing reports, organizing files, and managing office supplies remotely to optimize workflow

Experience

• Experience setting appointments is a big plus.
• Strong computer literacy with proficiency in Google Workspace, and data entry tools and scheduling.
• Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently
• Experience answering phones with professionalism and courtesy​

Set your own schedule! If the phones aren’t ringing, and there is no administrative task that needs to be done, study for a final while you get paid! I am not interested in making sure you’re working non-stop. I’m interested in quality work, done in a timely manner, as needed. There will he busy days and there will be slow days… but if you’re an energetic professional who thrives in a remote setting you will fit right in. Join us today!

Pay: $13.00 - $17.00 per hour

Benefits:

• Flexible schedule

Work Location: Remote