E-commerce Assistant

About GEN CON LLC

GEN CON LLC is a gaming-focused company operating in the dynamic and rapidly evolving gaming industry. We aim to build meaningful business relationships, develop strategic partnerships, and create opportunities that connect gaming audiences, brands, creators, and industry professionals.

At GEN CON LLC, we recognize the importance of collaboration, innovation, and community within the gaming ecosystem. Sponsorships and strategic brand partnerships can play an important role in expanding our reach, strengthening our business relationships, and creating mutually beneficial opportunities.

Joining GEN CON LLC means contributing to the development of our partnership network and helping establish professional relationships that support our company’s business objectives.

Qualifications

• Strong organizational and time-management skills.
• Good written and verbal communication skills.
• Basic computer skills and familiarity with online platforms.
• Attention to detail and the ability to manage multiple tasks.
• Ability to work independently and collaboratively in a remote environment.
• Willingness to learn new software, tools, and e-commerce systems.
• Previous experience in e-commerce, online retail, customer service, or administration is preferred but not required.

Key Responsibilities

• Create, update, and maintain product listings on online sales platforms.
• Upload product images, descriptions, prices, and relevant product information.
• Assist with processing customer orders, returns, and exchanges.
• Respond to customer inquiries through email, chat, or other approved communication channels.
• Monitor inventory records and report low-stock or unavailable products.
• Help maintain accurate order records and product databases.
• Assist with promotions, discounts, and online marketing campaigns.
• Review product listings for accuracy and consistency.
• Help identify opportunities to improve the online shopping experience.
• Communicate with team members to ensure daily tasks are completed on schedule.

Preferred Skills

Experience with one or more of the following is a plus:

• Microsoft Excel, Google Sheets, or other spreadsheet tools.
• Online order management and inventory tracking.
• Customer service software and email management.

Pay: $19.01 - $21.03 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Education:

• High school or equivalent (Preferred)

Work Location: Remote