Generalist Virtual Assistant – Recruitment & Scheduling (Work from Home)

Job Type: Full-Time, Independent Contractor

Work Schedule: U.S. Business Hours / Night Shift (Philippine Time)

Work Arrangement: Remote / Work From Home

Job Summary

We are looking for an experienced and highly organized Generalist Virtual Assistant to support a U.S.-based home care agency.

The primary focus of this role is end-to-end caregiver recruitment, including sourcing, screening, interview coordination, and onboarding support. The ideal candidate should also be capable of assisting with caregiver scheduling and general administrative tasks as the agency continues to grow.

We are seeking someone who can work independently, manage multiple priorities, and proactively support the agency’s daily operations.

Key Responsibilities

1. Caregiver Recruitment (Primary Responsibility)

• Manage the end-to-end caregiver recruitment process, from sourcing to onboarding coordination.
• Source qualified caregivers, Home Health Aides (HHAs), Certified Nursing Assistants (CNAs), and other home care professionals.
• Screen applications, conduct initial interviews, and assess candidate qualifications.
• Coordinate caregiver interviews, hiring requirements, and onboarding schedules.
• Maintain accurate applicant records and recruitment pipelines.
• Follow up with candidates to ensure timely completion of hiring requirements.
• Support recruitment strategies to maintain a consistent pool of qualified caregivers.

2. Caregiver Scheduling Support (Secondary Responsibility)

• Assist in coordinating caregiver schedules and client shift assignments.
• Support the scheduling team in filling open shifts and addressing last-minute call-offs.
• Communicate schedule updates and changes to caregivers and relevant team members.
• Maintain accurate scheduling records using home care management software.
• Provide additional scheduling assistance during peak periods or as agency needs increase.

3. Administrative & Operational Support

• Maintain accurate caregiver records, documentation, and databases.
• Assist with email management, follow-ups, and daily operational coordination.
• Prepare recruitment updates, tracking reports, and administrative documentation.
• Coordinate with internal team members to ensure smooth recruitment and scheduling workflows.
• Perform other administrative duties within the agreed scope of work.

Qualifications

Required Qualifications

• At least 1–2 years of experience in U.S. home care caregiver recruitment, staffing, or related operations.
• Experience sourcing, screening, interviewing, and coordinating onboarding for caregivers.
• Familiarity with the U.S. home care industry and caregiver hiring requirements.
• Excellent English communication skills, both written and verbal.
• Strong organizational skills and ability to manage multiple candidates and tasks simultaneously.
• Experience using applicant tracking systems (ATS), recruitment platforms, or CRM tools.
• Ability to work independently with minimal supervision.
• Willingness to provide scheduling and administrative support when needed.
• Comfortable working during U.S. business hours.

Preferred Qualifications

• Experience recruiting caregivers, HHAs, CNAs, and personal care assistants for U.S. home care agencies.
• Familiarity with home care management systems such as WellSky, AxisCare, Aaniie, or similar platforms.
• Experience handling caregiver scheduling, shift coverage, and last-minute call-offs.
• Knowledge of caregiver compliance documentation, background checks, and onboarding requirements.
• Previous experience working as a Virtual Assistant for a U.S.-based home care or senior care agency.

How to Apply

Interested applicants are encouraged to apply through JobStreet and complete their application profile at:

https://app.thebosssystem.com/apply