Office Administrator / Customer Service Coordinator (Work From Home)

Office Administrator / Customer Service Coordinator (Work From Home)

Pace Plumbing and Heating Ltd are looking for a reliable and organised person to join our growing team on a full-time basis.

This is a home-based role with a company laptop and mobile phone provided. We are ideally looking for someone who has experience within the building, maintenance, housing or property sector, although this is not essential for the right person.

Main Duties:

• Answering incoming calls and customer enquiries
• Booking appointments with tenants and customers
• Arranging and scheduling works for engineers
• Creating invoices and general admin tasks
• Assisting with the day-to-day running and growth of the business
• Liaising with letting agents, landlords and tenants
• Updating job systems and keeping records organised

What We’re Looking For:

• Good communication and customer service skills
• Organised and able to manage multiple tasks
• Confident using computers, emails and basic office systems
• Able to work independently from home
• Experience in plumbing, heating, maintenance, housing or construction industry preferred

What We Offer:

• 35 hours per week initially, with potential to increase to 40 hours
• Work from home position
• Company laptop and mobile phone provided
• Friendly and supportive working environment
• Opportunity to grow with the business

Salary dependent on experience.

If you feel you’d be a good fit for the role, we’d love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: From £23,000.00 per year

Benefits:

• Company pension

Work Location: In person