ThousandEyes Network Observability Engineer

Job highlights

• Technologies tools . Must have. ThousandEyes TCP / IP LAN WLAN WAN SD-WAN Cisco Viptela VPN DNS Firewalls REST . Nice to have
• At least 4 years of hands-on experience with ThousandEyes for network diagnostics,monitoring,and observability is mandatory. Strong knowledge of Layer 2,Layer 3,TCP / UDP,routing protocols,DNS,and network connectivity.

Technologies tools

Must have

ThousandEyes TCP/IP LAN WLAN WAN SD-WAN Cisco Viptela VPN DNS Firewalls REST

Nice to have

Network automation

We are looking for an experienced ThousandEyes Network Observability Engineer to support and enhance an enterprise network monitoring environment. The role requires hands-on expertise with ThousandEyes alongside a strong networking background to monitor network performance, diagnose connectivity issues, and support root cause analysis across complex enterprise environments. You will configure monitoring agents, tests, and alerts; troubleshoot LAN, WLAN, WAN/SD-WAN, VPN, and firewall-related issues; and collaborate with network, infrastructure, and application teams to improve network visibility, reliability, and operational efficiency.

Your tasks

• Deploying, configuring, and maintaining ThousandEyes agents across enterprise environments
• Creating and managing ThousandEyes monitoring tests, alerts, and performance monitoring configurations
• Monitoring network availability, latency, packet loss, and connectivity to identify performance degradation
• Investigating network incidents and troubleshooting issues across LAN, WLAN, WAN/SD-WAN, VPN, firewalls, and routing environments
• Analysing monitoring data and conducting root cause analysis to resolve complex connectivity and performance issues
• Automating monitoring activities using REST APIs and scripting while maintaining technical documentation

Requirements

• At least 4 years of hands-on experience with ThousandEyes for network diagnostics, monitoring, and observability is mandatory
• Strong knowledge of Layer 2, Layer 3, TCP/UDP, routing protocols, DNS, and network connectivity
• Practical expertise in enterprise networking technologies, including LAN, WLAN, WAN/SD-WAN, VPN, and firewalls
• Experience troubleshooting Cisco Viptela / SD-WAN environments
• Ability to analyse network performance data, diagnose complex issues, and identify root causes
• Basic experience with REST APIs and scripting/automation, combined with strong analytical, problem-solving, and communication skills
• Good command of spoken and written English (minimum B2 level) and ability to work with international stakeholders

Job no. JOB-X4K4G

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