Staff FrontEnd Engineer

Who you are

• At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver
• We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations
• We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe
• We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount
• As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
• Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain
• You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops
• We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions
• You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams
• You have at least 1 year of fully remote work experience
• You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
• Care deeply about developer and user experience and the quality of the products that you work on
• Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
• You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
• Have experience with mentoring junior engineers in a collaborative but asynchronous environment
• Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
• Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
• Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
• Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
• Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
• Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
• Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch

What the job involves

• This is a remote position. We are seeking candidates in US and Canada
• Application Core Services (AppCore) is a group within Platform, in the Foundations department
• Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams
• Our team develops the essential systems driving Grafana’s business operations
• We utilize the grafana
• Com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise
• The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly
• AppCore is made up of multiple squads, each focused on one or more of these domains
• Our work includes maintaining the billing …