Marketplace Operations Assistant

Catalog Harbor helps independent consumer brands maintain their product listings across online marketplaces. We’re hiring a Marketplace Operations Assistant to organize listing updates, investigate publishing errors, and keep account teams informed.

This is an administrative operations role. You won’t manage advertising budgets, negotiate supplier agreements, or meet sales quotas.

Your first priorities

You’ll learn our catalog standards, marketplace submission procedures, and approval process. With guidance from the Marketplace Operations Manager, you’ll begin reviewing product records and tracking routine updates.

Once trained, you’ll take responsibility for:

• Checking product titles, specifications, images, and variations against approved source files.
• Preparing listing updates for manager approval.
• Monitoring submissions and documenting rejected or incomplete updates.
• Opening support cases with marketplace platforms.
• Following up on missing product information with designated brand contacts.
• Maintaining an accurate tracker of changes, outstanding questions, and resolutions.
• Flagging account notifications that require specialist review.

The skills behind the work

You have at least one year of experience in e-commerce administration, product data entry, customer support, or a similar operational role.

You’re comfortable comparing records, working with spreadsheets, and writing clear explanations of a problem. You can follow detailed instructions and recognize when a change needs approval.

Experience with marketplace seller portals or catalog management systems is helpful. A college degree is not required.

What the position includes

The hourly rate is $25–$29, depending on relevant experience and spreadsheet proficiency. This is a full-time, overtime-eligible employee position with no commission component.

The regular schedule is Monday–Friday, 8:30 a.m.–5 p.m. Pacific Time, including a 30-minute duty-free meal period, for 40 working hours per week. Paid rest breaks are provided in accordance with applicable requirements.

The role is fully remote within California. No travel or office attendance is required.

We provide a company laptop, required software, paid training, and reimbursement of necessary business expenses under company policy and applicable law. Benefits include ten days of annual vacation, paid sick leave, and company-observed paid holidays.

Reliable internet access and a workspace suitable for handling confidential account information are required.

How to apply

Submit your resume through Indeed. Selected applicants will have an introductory phone conversation followed by a video interview with the Marketplace Operations Manager.

Applicants must be authorized to work in the United States. Immigration sponsorship is not available. Hiring decisions are based on job-related qualifications, and reasonable accommodations are available throughout the application process.

Pay: $25.00 - $29.00 per hour

Expected hours: 40.0 per week

Work Location: Remote