Assistant Vice President, Claims Counsel

Description:

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support.

We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

Position Summary

This dynamic claims management and leadership role reports to the Head of the Liability Division and combines hands-on claim and account management with division operations and national business development. You will help run the Liability Division, serve as a trusted resource on complex coverage and legal issues, and represent Intercare with clients, brokers, and industry peers.

Our Core Values: Integrity, Collaboration, Accountability, Respect, and Excellence.

Our Mission: To be the leading third-party administrator offering professional and technological resources through pro-active and aggressive claims and managed care solutions in support of our clients’ objectives.

Location & Work Arrangement

Position is fully remote with travel required as needed (approximately 10%)

What You’ll Do:

Claim & Account Management

• Manage to conclusion an assigned inventory of liability claims, including cases of extreme complexity, in accordance with applicable statutes, client guidelines, and company standards.
• Establish contact on all new losses within 24 hours; evaluate coverage; investigate liability and damages; and document the plan to move each claim toward closure.
• Direct and control the litigation process, obtain expert reviews, and pursue contribution and apportionment where appropriate.
• Set and adjust reserves within assigned authority levels and maintain active 30 to 90-day diaries and plans of action.
• Provide subject matter expertise on general, auto, professional, dental, and medical benefits liability claims.
• Deliver exceptional client service, prepare for and participate in client claim meetings and audits, and prepare annual Stewardship Reporting.
• Travel for mediations, arbitrations, trials, and/or client meetings.

Operations

• Partner with the EVP, VP, managers, and supervisors to run day-to-day division operations.
• Develop and present training programs, and help revise division policies, procedures, and forms.
• Serve as a dedicated resource on complex coverage and legal matters and assist with contract renewals and negotiations.
• Help lead monthly Roundtable meetings and ensure compliance with client contracts, quality measures, and regulatory requirements.

Marketing & Growth

• Network nationally with clients, risk managers, brokers, captive managers, and prospects to cultivate new business.
• Attend national conferences, speak at industry events, and develop white papers and articles for trade publications.
• Work with the Business Development Team, Client Services Team, and Division Heads, and help respond to RFPs and deliver oral presentations.

Culture

• Lead by example and through service, and help build a culture of positivity, respect, collaboration, accountability, and excellence.

Requirements:

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Juris Doctorate (JD) or Bachelor’s degree preferred.
• Minimum of ten years’ experience managing liability claims and/or defending liability lawsuits (professional, products, EPLI, general, auto, property, medical benefits), including knowledge of national claims management rules and regulations.
• Minimum of 5 years’ experience supervising or managing claims professionals.
• Experience with governmental and/or public entity claims and risk management preferred.
• Home state adjuster and/or law licensure required;…