Technical Writer

This is a Fully Remote Job

About Our Client:

The organization operates in the software technology sector, focusing on delivering comprehensive products supported by detailed user documentation. It addresses the challenge of providing clear, accurate, and accessible technical communication to end-users, facilitating effective use and understanding of its software offerings. This program emphasizes maintaining high documentation standards while integrating emerging technologies and innovative content delivery methods to enhance user experience.

About the Opportunity:

The TECHNICAL WRITER IV role is designed to develop and maintain a variety of end-user documentation, including online help, user guides, and multimedia content. This position significantly contributes to the clarity and effectiveness of user communications, supporting software releases and ensuring documentation meets quality standards and deadlines. The role also plays a key part in mentoring team members and advancing documentation processes through the evaluation of emerging trends and technology integration.

Responsibilities:

• Develop and maintain user documentation such as online help, user guides, release highlights, and videos
• Collaborate with product managers, developers, and UX designers to refine user-facing content
• Coordinate software release documentation, including release communications and installation guides
• Participate in peer reviews and incorporate feedback into deliverables
• Identify and resolve documentation issues
• Maintain and enhance writing, formatting, and style standards
• Research technical communication trends and recommend improvements
• Understand products, user resources, and documentation tools
• Mentor junior team members on writing practices and tools
• Meet project milestones, release schedules, and documentation deadlines
• Build effective relationships with cross-functional teams
• Utilize AI-enabled tools and analytics responsibly to improve documentation efficiency
• Perform other assigned duties

Requirements:

• Bachelor’s degree preferred
• 6 to 8+ years of related experience

Pay Range and Compensation Package:

• The pay range for this position is $70,000 to $84,000 per year, with base pay varying based on knowledge, location, skills, and experience
• Eligible for an annual bonus
• Full range of benefits offered

Benefits & Perks:

• Medical insurance
• Life insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid parental leave
• Paid holidays
• Short term disability
• Long term disability
• 401(k) plan
• Educational assistance

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.