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Hybrid Customer Service Representative - Entry Level

  • Source: LinkedIn
  • Frontline Consulting Services (FCS) Inc
  • Remote
  • Pensacola
  • Junior

Job Description

Launch a Career That Makes a Difference

Looking for more than just a job? Join a team where your voice matters, your growth is supported, and every conversation has a purpose.

We’re seeking Member Support Representatives to join our Contact Center. In this role, you’ll be the trusted first point of contact for our members, helping them navigate important financial decisions while delivering exceptional service and building meaningful relationships.

Make an Impact From Day One

As a Member Support Representative, you will:

  • Be the friendly, knowledgeable first point of contact for member inquiries.
  • Deliver personalized support with empathy, professionalism, and confidence.
  • Simplify complex financial products and services into clear, easy-to-understand solutions.
  • Assist members with accounts, debit and credit cards, loans, savings products, retirement planning, and more.
  • Use technology and multiple systems to efficiently resolve questions and concerns.
  • Identify opportunities to recommend products and services that help members achieve their financial goals.
  • Create positive experiences that strengthen member relationships and reinforce trust.

What Makes You Successful

We’re looking for individuals who:

  • Have strong communication and problem-solving skills.
  • Enjoy helping people and creating exceptional customer experiences.
  • Thrive in a fast-paced, team-oriented environment.
  • Adapt quickly and remain calm under pressure.
  • Are curious, motivated, and eager to learn new skills.
  • Bring a positive attitude and a commitment to continuous growth.

No Financial Services Experience? No Problem.

We believe great talent can come from anywhere. Whether your experience is in customer service, hospitality, retail, healthcare, education, or another people-focused field, we’ll provide the training, coaching, and support you need to succeed and grow your career.

Why Join Us?

  • Comprehensive paid training
  • Ongoing career development and advancement opportunities
  • Collaborative and supportive team culture
  • The opportunity to make a meaningful impact in members’ lives every day

If you’re passionate about helping others, building relationships, and developing a rewarding long-term career, we’d love to meet you.

priorityeast #eastpriority26

Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Pay and Benefits

The pay range for this position is $19.75 - $19.75/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Application Deadline

This position is anticipated to close on Nov 3, 2026.

Workplace Type

This is a hybrid position in Pensacola,FL.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsys…

Skills

  • thrive
  • tek-systems
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