Devops Engineer

BridgePhase is a mission-focused technology company that designs, builds, secures, and operates modern digital solutions that drive national security, government efficiency, and mission success across the Federal Government. We empower agencies to achieve meaningful outcomes through high-performing software engineering, cloud, DevSecOps, cybersecurity, AI/ML, and platform modernization solutions delivered by collaborative teams focused on innovation, adaptability, and operational excellence. As a trusted partner, BridgePhase helps Federal organizations modernize critical systems, accelerate delivery, and achieve lasting mission impact.

Position Overview:

BridgePhase is seeking an experienced, self-driven DevOps Engineer to support the operation, security, and continued optimization of enterprise cloud infrastructure and platform services within a FedRAMP-authorized Federal environment. This individual will play a critical role in ensuring the reliability, availability, performance, and compliance of SAP Business Technology Platform (BTP) services while supporting platform governance, incident management, system upgrades, and ongoing operational improvements.

The ideal candidate brings strong hands-on experience with SAP BTP or comparable large-scale enterprise cloud platforms, along with a solid understanding of cloud-native technologies, platform security, and service lifecycle management. This role requires a proactive technical leader who can take ownership of complex platform environments, troubleshoot critical issues, collaborate across engineering and security teams, and drive operational excellence in a highly regulated environment.

This position requires candidates to be U.S. citizens who hold no additional citizenship. This is a fully remote role with the potential for conversion to a permanent position after one year. The interview process includes an initial Microsoft Teams interview followed by an onsite interview in Herndon, VA. Participation in an on-call rotation to support production services is required.

Key Responsibilities:

• Own the day-to-day operations, reliability, availability, and performance of SAP Business Technology Platform (BTP) services across multiple environments within a FedRAMP-authorized cloud infrastructure.
• Serve as a primary technical resource and escalation point for platform operations, ensuring service continuity, security, and compliance with federal requirements.
• Maintain comprehensive visibility into BTP services, subaccounts, directories, entitlements, global account configurations, and platform dependencies.
• Establish and enforce operational standards, configuration baselines, change management procedures, and governance policies aligned with federal security and compliance requirements.
• Monitor platform health, service availability, performance metrics, integration throughput, and error rates using approved monitoring and observability tools.
• Manage service-level agreements (SLAs), proactively identify operational risks, and implement solutions to maintain platform reliability and minimize service disruptions.
• Lead incident response, troubleshooting, and root cause analysis for platform outages, service degradations, and complex integration issues, coordinating remediation efforts across technical teams.
• Develop, maintain, and regularly validate business continuity and disaster recovery plans, operational runbooks, and incident response procedures for critical platform services.
• Plan, coordinate, test, and execute platform upgrades, patches, and maintenance activities in alignment with SAP release schedules and federal change control requirements.
• Evaluate SAP security advisories, release notes, and patch updates to identify vulnerabilities, prioritize remediation, and ensure platform configurations remain secure and compliant.
• Coordinate pre-production validation, regression testing, and deployment readiness activities to minimize operational risks associated with platform changes.
• Operate and maintain platform extensions, ensuring proper configuration, access controls, monitoring, performance, and compliance with approved security baselines.
• Support cloud-native platform services and integrations involving Cloud Foundry, Kubernetes, APIs, identity management, and enterprise service dependencies.
• Collaborate with Enterprise Architecture, Information System Security Officers (ISSOs), Compliance, Engineering, and Business te…